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Commonwealth Kia

Lawrence, MA

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555 Reviews

2 Commonwealth Drive

Lawrence, MA

01841

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555 Reviews of Commonwealth Kia

October 05, 2013

excelent people and will work to get you to what you need. as far as customer service out of this world. i dealt with jeffry allen funny guy and got me my optima for a price i could afford More

by charlie0178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Lovera
Oct 07, 2013 -

Commonwealth Kia responded

Welcome to the Commonwealth Kia family, Charlie! We are delighted to hear that Jeffry was able to work with you to get you what you needed, while providing you with out of this world customer service. If you have any questions or concerns in the future, please do not hesitate to reach out to us at your earliest convenience. Also, be sure to follow us on Facebook and Twitter for first access to specials and promotional offers. Congratulations on the purchase of your new Optima and we look forward to a long-lasting relationship. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 28, 2013

My experience with Commonwealth Kia service has been excellent every time I have been there. They take the fear of going to the dealer or service right out of the picture. I know when I go in that every More

by ron.gould
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Sep 30, 2013 -

Commonwealth Kia responded

Thank you for writing this review of our dealerships service department. It is a pleasure to hear that our staff always makes sure you're comfortable and have an enjoyable service experience. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to follow us on Facebook and Twitter for first access to service specials and promotional offers. We appreciate the recommendation and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 15, 2013

Bob Nerden greeted us when we entered the showroom. We wanted to look at a KIA but were just comparison shopping on that day. Bob answered our questions, showed us multiple cars and took us out on a test More

by JaniceV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nerden
Sep 16, 2013 -

Commonwealth Kia responded

Welcome to the Commonwealth Kia family! We're thrilled to hear that Bob was able to answer all your questions and stayed in constant contact with you throughout the entire process. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, make sure to follow us on Twitter and Facebook for first access to promotional offers and specials. Congratulations on your new Kia and we look forward to continuing a long lasting relationship. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 06, 2013

had a wonderful experience working with bob and buying a Nissan rogue he showed us both kia and nissans(personal preference) also made a point of giving a tour of the dealership and explaining the operation More

by twg3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob nerdon
Sep 11, 2013 -

Commonwealth Kia responded

We appreciate you taking the time to share your experience with Bob and our dealership. Our goal is to provide a comfortable and enjoyable sale experience, and we're happy to hear that Bob's knowledge made you feel even more comfortable with your purchase. Enjoy driving your new Nissan, and we hope to have the pleasure of doing business with you again in the future. Connect with us on Facebook and Twitter for updates and news. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 01, 2013

Commonwealth came very recommended to us by my friend's son-in-law who had bought his Chevy Diesel truck from Commonwealth and his daughter who had bought her Honda Odyssey from Commonwealth Honda More

by dleblanc48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2013 -

Commonwealth Kia responded

Welcome to the Commonwealth Kia family. We're pleased to hear that Jeffrey was kind and patient during your recent purchasing experience at our dealership. In the future, if you need anything else, please do not hesitate to reach out to us at your earliest convenience. Also, don't forget to check out the advertised specials posted regularly to our Facebook and Twitter pages. Enjoy your new vehicle and we can't wait to see you back in our dealership for your vehicles first service. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 01, 2013

I did not buy a new car, I leased a new car but it did not give me the option above. The reason I gave an overall "great" review is because it waas earned. I felt the employees, especially the salesman More

by rsteel2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2013 -

Commonwealth Kia responded

Thank you for writing this great review. It's a pleasure to hear that Jeff provided you with excellent customer service and did his best to give you a good deal. If you have any questions or concerns, please feel free to contact us at any time. Also, be sure to follow us on Twitter and Facebook for first access to promotions and sales. Enjoy your new vehicle and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 01, 2013

All sales personnel were very friendly. Both Shaun Berryman and Jeffrey Allen were extremely polite and knowledgeable. They both answered all questions to my satisfaction. They did not apply any sales More

by Foderarohj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Berryman
Sep 03, 2013 -

Commonwealth Kia responded

Congratulations on the purchase of your new vehicle. It's a pleasure to hear that Bob and Jeffery were able to answer all your questions to your satisfaction. If you have any other questions or concerns in the future, please don't hesitate to reach out to us at any time. Also, don't forget to follow us on Twitter and like us on Facebook to receive first access to service coupons. Welcome to the Commonwealth Kia family and we look forward to working with you more soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 01, 2013

I had been thinking about purchasing a Kia Optima for quite some time. My mom had met with Bob Nerden a few months earlier and got the details. When we returned a few days ago to inquire about the car, h More

by Samanthax0x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nerden
Sep 03, 2013 -

Commonwealth Kia responded

Welcome to the Commonwealth Kia family! We are thrilled to hear that Bob provided you and your mother with a great car purchasing experience. If you need anything else in the future, please feel free to contact us at your earliest convenience. Also, don't forget to take advantage of the advertised specials posted regularly on our Facebook and Twitter pages. We hope you're enjoying your new Optima and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

August 29, 2013

My experience with commonwealth kia was excelent. Since the moment I got there Robert McLean, sale representative was waiting for me to offer me the best customer service and help I need it. He answer all More

by MonicaCaraballo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert MCLean, Robert McLean
Sep 03, 2013 -

Commonwealth Kia responded

Thank you for writing this excellent review. We're thrilled to hear that Robert provided you with the best customer service and exceeded all your expectations. If you need anything else in the future, please feel free to reach out to us at any time. Also, be sure to visit our Facebook and Twitter pages for first access to special offers and promotions. We hope you're enjoying your new vehicle and we look forward to working with you more in the future. Best Regards, Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

August 27, 2013

We would highly recommend Bob. He was genuine, honest and engaging. We got the exact car we wanted and a great price, too! Drop by and ask for Bob...you won't be sorry! More

by Cmkelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nerden
Aug 28, 2013 -

Commonwealth Kia responded

Welcome to the Commonwealth Kia family! It's a pleasure to hear that you found Bob to be genuine, honest, and engaging during your recent purchasing experience at our dealership. If you have any questions or concerns in the future, please feel free to reach out to us at any time. Also, don't forget to follow us on Facebook and Twitter for first access to special offers and promotions. Congratulations on the purchase of your new Kia and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

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