Back

Commonwealth Kia

Lawrence, MA

not yet
rated
555 Reviews

2 Commonwealth Drive

Lawrence, MA

01841

Directions

By Type

555 Reviews of Commonwealth Kia

March 19, 2014

We came to your dealership from Maine, after the service we received and the price on our new Kia we would have come from anywhere!! We will recommend this dealership to everyone we know. Thanks again!! More

by pilcher1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zeke
Mar 20, 2014 -

Commonwealth Kia responded

Thanks so much for this excellent review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. Congratulations on your new Kia and we appreciate your recommendations. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 01, 2014

After doing some online research it was time to go test drive the cars I was interested in. Made contact with Commonwealth Kia and when I arrived at the dealership, Bob Nerden in Sales showed me a 2014 Kia More

by JohnnieWoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nerden
Mar 04, 2014 -

Commonwealth Kia responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience with Bob here at Commonwealth Kia. Congratulations on the new Forte! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Respectfully, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 20, 2014

From the moment I walk into Commonwealth Motors and was greeted by Eric Boardman my experience was nothing but positive.Eric knew the product that I was interested in buying and the price range and he foun More

by TBoneski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Boardman, Shaun Berryman
Feb 21, 2014 -

Commonwealth Kia responded

Congratulations on your new Sorento! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your marvelous review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Kind regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 18, 2014

A great experience! My windshield wiper came off & the wiper motor stopped working. I brought my car in on a Sunday and they fixed it in no time :). The staff are always so kind and accommodating! More

by Zaffinin89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kruszczynski
Feb 19, 2014 -

Commonwealth Kia responded

Thank you for leaving us this marvelous review! We are glad we could get your wiper all fixed up and back in no time. If there is anything else we can do for you please feel free to pay us another visit. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 08, 2014

Today I took my 2014 Kia for it's first oil change---so easy. Just get in line -- waited in the lovely waiting room complete with coffee. Whole process about 11/2 hours. Good start to a lov More

by tiberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Berryman
Feb 10, 2014 -

Commonwealth Kia responded

Thank you so much for this excellent star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what our dealership is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 25, 2014

I had a wonderful experience from start to finish. My salesperson Edgardo was very helpful and I didnt feel any pressure that I have felt at so many other dealerships I would recommend the dealership to More

by meldug1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2014 -

Commonwealth Kia responded

Thank you very much for this excellent review. We are so happy to hear that Edgardo could make you feel like a part of the Commonwealth Motors family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Kind regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 21, 2014

This was my 3rd Kia I have purchased from Commonwealth Motors and Bob McLean took the time to describe and explain all my options. There was absolutely no sales pressure from Bob or the sales manager, Sha More

by marcgrodberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Jan 22, 2014 -

Commonwealth Kia responded

Marc, we are pleased to hear that you had an excellent purchase experience with Bob and Shawn. Congratulations on your third Kia! We would like to sincerely thank you for your repeat business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. At your service, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 12, 2013

Terrible experience with a high pressure salesman. Wouldnt go back if they offered me a FREE car. If your a girl don't go there alone they will take advantage of you if you don't know what your doing. More

by Julie Demaree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Audy
Dec 12, 2013 -

Commonwealth Kia responded

I am very sorry to hear that your recent experience with our dealership was not a pleasant one. Our team prides itself on providing our customers with informative, efficient assistance and I am saddened to learn of your frustration. If you could please contact me at your earliest convenience, I would very much like the opportunity to repair our business relationship. I look forward to hearing from you and thank you for this feedback. Respectfully, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

Dec 12, 2013 -

Commonwealth Kia responded

Julie, We find this kind of a shocking to hear since we have not seen you in almost 2 years and you decided to post similar content then. Was there something that sparked you to post this again? If there was, let us know. As of right now we seem to think there must be something else going on in your life to cause this to rear itself again at 256 am in the morning as we have had no contact since January of 2012. If you would like to discuss more or let us know what happened please contact us. The sales manager, Shaun Berryman, who handled your purchase is very concerned that something may have upset you in the almost 4 years since your purchase. WE are very concerned. Please contact us directly

December 03, 2013

We have had EXCELLENT service at Commonwealth Kia every time we've been. Our car (AKA "Kiki") is awesome and we have no complaints. We've had her for a year and a half and have had several oil changes at C More

by JAbbott26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kruszczynski
Dec 04, 2013 -

Commonwealth Kia responded

We appreciate you writing this awesome review of our dealership. We're delighted to hear that every time you come into our dealership our staff provides you with excellent service. If you need anything else in the future, please feel free to contact us at any time. Also, be sure to check us out on Facebook and Twitter for first access to service specials and promotional offers. Thank you for the recommendation and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

November 21, 2013

I bought my kia Sorrento at the best price in whole new England, Ivan and the whole team are amazing and very helpful, than you Commonwealth kia More

by indidv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Lovera
Nov 22, 2013 -

Commonwealth Kia responded

Congratulations on the purchase of your new Kia Sorrento! We're thrilled to hear that Ivan and our entire team were extremely helpful during your recent car buying experience. If you have any questions or concerns in the future, please do not hesitate to reach out to us at your earliest convenience. Also, be sure to check out our Facebook and Twitter pages for first access to service specials and promotional offers. Welcome to the Commonwealth Kia family and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

...
29
...