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Commonwealth Kia

Lawrence, MA

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555 Reviews

2 Commonwealth Drive

Lawrence, MA

01841

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555 Reviews of Commonwealth Kia

May 24, 2014

2nd time around! I had leased a Kia Optima 3 years ago from Commonwealth and was so happy with their service that I returned this week because my lease was expiring. I More

by JDelzingo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nerden, Shaun Berryman
May 27, 2014 -

Commonwealth Kia responded

Thank you for reviewing your time spent with our dealership, Judy. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Shaun and Bob are dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 08, 2014

excellent service for first time buyer It was my first time buying/leasing a car and Edgar I felt did a phenomenal job. He was patient, friendly, and not pushy. He explained all my options More

by heatherlinehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2014 -

Commonwealth Kia responded

It was a pleasure to read about your first buying experience working with Commonwealth Auto. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It is delightful to know that Edgar was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 01, 2014

fun and painless! Buying my car was quick and fun! Would send all my friends and family to Bob at kia! Fast fun clean and very knowledgeable.Will definitely be back. More

by semdca01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
May 01, 2014 -

Commonwealth Kia responded

Great thanks for this great feedback! We're glad to hear that Bob was friendly, fun, knowledgeable, and quick during your visit with us! We strive to provide excellent customer service, and we're glad that this was the case for you! We are looking forward to see you again along with your friends and family. Please let us know if there's anything else we can do for you. Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 28, 2014

Great Experience! Robert Mclean was excellent and extremely helpful in every aspect of purchasing my new car. I would not hesitate to recommend Commonwealth Kia! Elain More

by treybug123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
April 25, 2014

Great Experience at Commomwealth Kia I recently purchased a 2014 Kia Optima at Commonwealth Kia and the process could not have been easier. Edgar Ayala is friendly, knowledgeable and help More

by dembele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2014 -

Commonwealth Kia responded

Thank you for taking the time to write this outstanding review. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers.  We look forward to assisting you with your future sales and service needs.  It's delightful to know that Edgar was able to provide you with such a memorable and outstanding experience. All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 21, 2014

Kia Rio Oil Change I went in to get the oil changed on my Kia Rio that I bought there last year. This was the second Oil Change I have had there and both experiences wer More

by chriskapp978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2014 -

Commonwealth Kia responded

Thank you for leaving us this kind review, Chris! We are very happy to hear that we could provide you with a second oil change experience that was just as good or better as the first! It is our commitment to ensure quality customer care by providing friendly and professional service to our guests. Please come back and see us again in the future with anything else you might need! Respectfully, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 17, 2014

Very Happy We were in need of a new used car. After looking thru several car dealerships websites, we found a car we liked on Commonwealth Kia's website .. Fro More

by Sheil111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Apr 18, 2014 -

Commonwealth Kia responded

Thank you for writing about your visit with us and congratulations on your new purchase! Mr. McLean is an asset to Commonwealth Auto and it is encouraging to hear that he was able to deliver our trademark knowledgeable, detail-oriented and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 14, 2014

service Very happy with overall service I have received from this establishment since I bought my first Kia from them last year in May and was in an accident More

by josh2417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2014 -

Commonwealth Kia responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Commonwealth Auto. We're glad to hear that we were able to give you an overall positive experience. Thank you for your continued business and enjoy your new KIA! Please come back and see us again in the future with anything else you might need. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 26, 2014

Representative met me promptly to fill out service paperwork. Explained the service, cost and estimated two hours. Service was complete in 1.5 hours. Representative explained what was done to the v More

by gnantaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Consoli
Mar 27, 2014 -

Commonwealth Kia responded

Thanks for your outstanding review! We're glad to hear that our team was prompt, friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 24, 2014

I came in knowing what cars I wanted to look at, but I didn't think I would become sold on a car that day. Bob Nerden came out a little after I had arrived and talked to me about the Kia Optima, I told hi More

by bdustin21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nerden
Mar 26, 2014 -

Commonwealth Kia responded

Thank you for this remarkable review. We really appreciate you leaving us your feedback. We are very pleased to hear that Bob could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Optima. If you need anything else in the future, please feel free to come back and visit us any time. We hope to see you back in again soon! All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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