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Commonwealth Kia

Lawrence, MA

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555 Reviews

2 Commonwealth Drive

Lawrence, MA

01841

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555 Reviews of Commonwealth Kia

October 25, 2014

Great service Just bought a new sorento when my Amanti was no longer drivable. Everyone was very nice and answered all our questions. Joel was awesome! Well definat More

by beth.kincaid.92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 27, 2014 -

Commonwealth Kia responded

Beth, congratulations on your new vehicle, Sorento. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Joel was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 23, 2014

Excellen Service I just purchased my first vehicle and I have to say that my experince was great. Edgar Ayala tooked the time to explain how to used the car new featu More

by Miriam30
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2014 -

Commonwealth Kia responded

Congratulations on your first new vehicle, Miriam! Edgar is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 16, 2014

100/100 I did not expect buying my first car to be such a walk in the park, but thanks to Commonwealth and Bob McLean… it was exactly that; stress free and en More

by BriMay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean, Hiram Cruz
Sep 17, 2014 -

Commonwealth Kia responded

It was a pleasure to read about your first buying experience working with Bob. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 11, 2014

Wonderful Experience I had a fantastic experience buying a new Kia. Bob McLean was very helpful, friendly and made a long process (I had many many questions!) enjoyable. More

by T. Burgos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Sep 12, 2014 -

Commonwealth Kia responded

It was a pleasure to read about your first buying experience working with Bob. Congratulations on your new vehicle and thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 02, 2014

Great experience!! I just purchased my second vehicle from Commonwealth and second with Bob McLean as the salesman. I specifically wanted him again because he was so ea More

by mmason8183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Sep 03, 2014 -

Commonwealth Kia responded

It was a pleasure to read about your second car buying experience at Commonwealth Auto. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bob was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

August 27, 2014

friendly and helpful. I walked in with a lot of questions. I walked out confident with my decisions thanks to Bob Mclean. He is extremely knowledgeable and helpful. He made More

by msilvia72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Aug 27, 2014 -

Commonwealth Kia responded

All of us at Commonwealth Auto appreciate the opportunity you presented to earn your business! Bob is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

August 26, 2014

Very pleased just purchased kia soul from commonwealth .had a great experience . Ezequel Echavarria went above and beyond . Thank you Again Zeke. , also Mark in More

by M&M Hamster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezequel Echavarria, mark Volkswagen finance, Hiram Cruz
Aug 27, 2014 -

Commonwealth Kia responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Zeke and Mark were able to meet your needs. At Commonwealth Auto, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

August 19, 2014

Amazing Bob McLean was a great guy to work with! He helped me with everything and anything considering this was the first car I purchased. Bob is extremely kn More

by jkraby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Aug 20, 2014 -

Commonwealth Kia responded

It was a pleasure to read about your first car buying experience at Commonwealth Auto. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bob was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

August 13, 2014

Love my new Kia! I purchased a new kia optima 2015 last week and am loving it. Bob McLean was a great help in finding me my new baby. Letting go of old 2007 kia optima More

by Jacque13xo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert McLean
Aug 14, 2014 -

Commonwealth Kia responded

Jacque, I sincerely thank you for going out of your way to write this review about Commonwealth Auto. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. I hope you enjoy your new 2015 Optima. If you have any further needs, please come back to see us. We look forward to assisting you with your future sales and service needs. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

July 11, 2014

Another great car buying experience with Commonwealth motors We test drove another make of car but decided on a Kia Soul. Cassie(Nissan Salesperson who sold us the kia)was very friendly, helpful, knowledgeable More

by snorty101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie(Nissan Salesperson)
Jul 14, 2014 -

Commonwealth Kia responded

First, I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Cassie is a key component of our team here at Commonwealth Kia and she will be very happy to hear about your experience. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions. Thanks again for your loyalty and business. We will be there for you for many years to come. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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