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Columbus Auto Source
DELAWARE, OH
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 6:30 PM
Tuesday 10:00 AM - 6:30 PM
Wednesday 10:00 AM - 6:30 PM
Thursday 10:00 AM - 6:30 PM
Friday 10:00 AM - 6:30 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 10:00 AM - 6:30 PM
Tuesday 10:00 AM - 6:30 PM
Wednesday 10:00 AM - 6:30 PM
Thursday 10:00 AM - 6:30 PM
Friday 10:00 AM - 6:30 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 10:00 AM - 6:30 PM
Tuesday 10:00 AM - 6:30 PM
Wednesday 10:00 AM - 6:30 PM
Thursday 10:00 AM - 6:30 PM
Friday 10:00 AM - 6:30 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
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Showing 167 reviews
February 13, 2022
I've been waiting and praying and I'm exhausting my friends helping me out to get me around to my jobs. I currently wrote a good review for my friend and this dealership, but I have to change it at thi friends helping me out to get me around to my jobs. I currently wrote a good review for my friend and this dealership, but I have to change it at this point. All I want is for them to do the right thing. I filled out an application on their website on Feb 1st or 2nd and I was approved for a 2012 Jeep Grand Cherokee when I got there to sign on Feb 7th, they told me it had a cracked block so I went back all the way to Mansfield without a car. They called me and told me they were getting a GMC Terrian ready for me. So I had to get a ride back to Columbus, on Feb 10th and I checked it out. I asked Steve if he thought it was a good buy and he asked the mechanic who was there that bought the car for his daughter and she didn't like it, so he sold it to the dealership. The mechanic said his daughter was too picky, but I have should have know something was wrong. I drove the car back to Mansfield and it seemed fine. A few days later I noticed the car smoking and I had to add 2 quarts of oil. I made Steve aware of that they didn't do a oil change before they sold me car. I scheduled an oil change a couple of days later, 6 weeks later the check engine light comes on and I take the Terrain to a GM dealer and after they checked it out and called the warranty company, I was informed the warranty company wouldn't cover it because of the poor workmanship of one who worked on the car before I purchased it. I called my sales guy and the mechanic advised him for me to have the car towed to him in Columbus. That cost me almost $500 to get it towed. The manager Doug told me there is nothing they can do and gave me the mechanics Jarred number. I called Jarred and he told me he would be working on it but parts were missing and he claims the GM dealer took the parts, I contacted the GM dealer and they said all parts were in the car. I have been without a car for almost 4 weeks, and still making my car payments. I have called Jarred and also the owner Andy and nobody has bothered to call me back, Mean while one of my bosses is letting me rent their car so I can get around to work and do some of my dj gigs that I have booked. All I want is for someone to do the right thing and make this right. I feel like I am being ignored and the only person that seems to care is the sales man. What happened to making sure your customer is happy? More
by djcrob
February 12, 2022
Awesome customer service. Steve was great to chat with and make a sale with. Will definitely come back to buy another car. and make a sale with. Will definitely come back to buy another car. More
by ndb614
January 12, 2022
Steve was helpful and tried to make sure we found a vehicle we were comfortable with vehicle we were comfortable with More
by Scandal
December 28, 2021
Steve is a very personable and hard working salesperson who took the time and effort to make sure we not only found a quality vehicle but also took the extra time to make sure we stayed in our budget.. who took the time and effort to make sure we not only found a quality vehicle but also took the extra time to make sure we stayed in our budget.. More
by Flash28
Employees Worked With
STEVE SLOAN
December 28, 2021
I was very pleased with Steve. He helped me purchase my van. I had trouble with my transmission after a few months. He was able to help me contact the correct repair company and it was fixed at no charge. van. I had trouble with my transmission after a few months. He was able to help me contact the correct repair company and it was fixed at no charge. I would purchase another vehicle from Steve. Very trustworthy. More
by Metzgerdella
Employees Worked With
STEVE SLOAN
December 28, 2021
Even though Steve Sloan is my husband ( just throwing that out there) he's always available and answering calls and needs of customers while he's at home. Why wouldn't you buy from a guy like that?!!! that out there) he's always available and answering calls and needs of customers while he's at home. Why wouldn't you buy from a guy like that?!!! More
by Lois
Employees Worked With
STEVE SLOAN
December 09, 2021
Great prices on great cars, tons of help getting me financed and everyone was very nice and welcoming. financed and everyone was very nice and welcoming. More
by Kane
November 20, 2021
I really appreciated their willingness to do what was needed. There were a few issues before I was willing to finish the sale with the car. They were quick to the solution and made sure I was happy with needed. There were a few issues before I was willing to finish the sale with the car. They were quick to the solution and made sure I was happy with the repairs. More
by Charlesfisher17
Employees Worked With
STEVE SLOAN
November 18, 2021
Steve is a great guy. I found Steve honest and very straight forward. He accepted my personal check for payment and we worked together well without high pressure sales. straight forward. He accepted my personal check for payment and we worked together well without high pressure sales. More
by Davidbgood232
Employees Worked With
STEVE SLOAN
