Columbus Auto Source
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 150 reviews
I’ve worked with Andy and Columbus Auto Source many times myself, to help find the right vehicle no matter what my needs. And even before that my mom and dad have used them since I was little! It’s always ea myself, to help find the right vehicle no matter what my needs. And even before that my mom and dad have used them since I was little! It’s always easy and simple. I will be back again! More
Andy found me a car QUICKLY and worked within my desired budget. The dealership inspected the car and gave it 2 thumbs up, and made the purchase process easy. I love climbing into my new (to me) car each ti budget. The dealership inspected the car and gave it 2 thumbs up, and made the purchase process easy. I love climbing into my new (to me) car each time I have to go somewhere. More
I've been waiting and praying and I'm exhausting my friends helping me out to get me around to my jobs. I currently wrote a good review for my friend and this dealership, but I have to change it at thi friends helping me out to get me around to my jobs. I currently wrote a good review for my friend and this dealership, but I have to change it at this point. All I want is for them to do the right thing. I filled out an application on their website on Feb 1st or 2nd and I was approved for a 2012 Jeep Grand Cherokee when I got there to sign on Feb 7th, they told me it had a cracked block so I went back all the way to Mansfield without a car. They called me and told me they were getting a GMC Terrian ready for me. So I had to get a ride back to Columbus, on Feb 10th and I checked it out. I asked Steve if he thought it was a good buy and he asked the mechanic who was there that bought the car for his daughter and she didn't like it, so he sold it to the dealership. The mechanic said his daughter was too picky, but I have should have know something was wrong. I drove the car back to Mansfield and it seemed fine. A few days later I noticed the car smoking and I had to add 2 quarts of oil. I made Steve aware of that they didn't do a oil change before they sold me car. I scheduled an oil change a couple of days later, 6 weeks later the check engine light comes on and I take the Terrain to a GM dealer and after they checked it out and called the warranty company, I was informed the warranty company wouldn't cover it because of the poor workmanship of one who worked on the car before I purchased it. I called my sales guy and the mechanic advised him for me to have the car towed to him in Columbus. That cost me almost $500 to get it towed. The manager Doug told me there is nothing they can do and gave me the mechanics Jarred number. I called Jarred and he told me he would be working on it but parts were missing and he claims the GM dealer took the parts, I contacted the GM dealer and they said all parts were in the car. I have been without a car for almost 4 weeks, and still making my car payments. I have called Jarred and also the owner Andy and nobody has bothered to call me back, Mean while one of my bosses is letting me rent their car so I can get around to work and do some of my dj gigs that I have booked. All I want is for someone to do the right thing and make this right. I feel like I am being ignored and the only person that seems to care is the sales man. What happened to making sure your customer is happy? More
Steve is a very personable and hard working salesperson who took the time and effort to make sure we not only found a quality vehicle but also took the extra time to make sure we stayed in our budget.. who took the time and effort to make sure we not only found a quality vehicle but also took the extra time to make sure we stayed in our budget.. More
Even though Steve Sloan is my husband ( just throwing that out there) he's always available and answering calls and needs of customers while he's at home. Why wouldn't you buy from a guy like that?!!! that out there) he's always available and answering calls and needs of customers while he's at home. Why wouldn't you buy from a guy like that?!!! More
I was very pleased with Steve. He helped me purchase my van. I had trouble with my transmission after a few months. He was able to help me contact the correct repair company and it was fixed at no charge. van. I had trouble with my transmission after a few months. He was able to help me contact the correct repair company and it was fixed at no charge. I would purchase another vehicle from Steve. Very trustworthy. More