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Columbus Auto Source

DELAWARE, OH

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Employees
Reviews
Vehicles
4.1
161 Reviews
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755 US HIGHWAY 23 N BLDG F

DELAWARE, OH

43015

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Showing 161 reviews

November 15, 2025

Bought the car “as is” but they sold it knowing it needed front cv shafts ! Oouuccchhh !! Other than that great car and decent price! More

by ronsworld08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2025

They cleared the code for bad catalyst converters and sold it to me without disclosure. When I drove it home chk engine light came on. My scan tool confirmed it and so did muffler shop. More

by Art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
FORREST DISTERDICK
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They all knew converters were bad.
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November 14, 2025

Sold me a vehicle that had a broken blend door assembly and broken actuators. No heat in the vehicle. 2,900$ later the problem has been corrected. Doug told me they worked on the blend door assembly. I cer More

by broncohobie1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
DOUG SEAGLE
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Columbus Auto Source responded

First, and most important, Mr Hobart bought his vehicle "as is". Like all of our customers who purchase pre-owned vehicles from us, he was offered a service contract (aka warranty). Unfortunately, he declined the offer. Prior to his purchase, we discussed the work we performed on the vehicle, and he decided to move forward with the purchase. Afterwards, we did not hear from Mr Hobart until two weeks after he purchased rthe vehicle. In his call to us, he informed us he had just spent a large amount of money on some parts of the the heater system. Unfortunately, we heard nothing about this until AFTER he incurred the repair expense. We of course don't have a crystal ball to see the future and we were as surprised as he was when we heard this. When he was asked what he wanted from us, he simply stated "I'm giving you a heads up". Not exactly sure what that meant, but it was clear we were never given the opportunity to address his concerns.  For our future customers, we certainly hope they take a different approach. Used automobile purchases are often challenging, especially with older models. We certainly aren't perfect, but we do everything we can within reason--and will often go beyond that point-- to make sure our customers are satisfied. We know that to be true because we do get our share of 5-star ratings. D. Seagle, Gen Mgr.

November 08, 2025

Forrest worked me over multiple days to try to get me into the vehicle that I wanted More

by Evan H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2025 -

Columbus Auto Source responded

Evan, thank you for your fabulous review of our dealership and our staff. We appreciate the fact that you took the time you needed to determine if the vehicle you ended up purchasing from us was the right one as well as taking into account the vehicle you traded in. We love our customers and hope you will pass along the good vibes to your family, friends, neighbors and co-workers. Thank you (and your MOM, of course) for business and enjoy that awesome Expedition! A Christensen, owner/principal

November 01, 2025

We had a great experience at Columbus Auto Source and enjoyed working with Forrest. He understood our timeline and was accommodating with the speed that we needed to do things. More

by ericafouss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2025 -

Columbus Auto Source responded

Erica, thank you for sending a positive review of your Columbus Auto Source dealership experience. We are all super happy that you enjoyed your purchase experience and hope you keep us in mind for not only your future family needs/desires, but also your circle of friends and co-workers. We are here for you and them! A. Christensen, owner/principal.

October 30, 2025

They were amazing! They worked really hard for us an found us the best deal possible! I would recommend them to anyone who needed a good quality car with low miles they More

by yelton440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

Columbus Auto Source responded

Thank you! It’s been our sincere pleasure to assist you with your vehicle needs.

June 08, 2025

Sales person was ok but they sold me a 2009 Chevy avalanche that I had to put about $3000 back into the truck after I bought it….. I was pissed … they sold me a vehicle that was not a good vehicle.. More

by MRMP6767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forrester
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Jun 09, 2025 -

Columbus Auto Source responded

We were blind-sided by your review that came 2 1/2 years after your purchase in December, 2022. In fact, this is the first time we have heard of any issues you had with the truck. From our records, you purchased what we would consider an excellent warranty with the truck. While it appears the warranty expired in December, 2024, we are still surprised that you would submit a negative review after all this time. We want our customers to be satisfied with their decision to purchase from our dealership, so when there is an issue, we would always like to hear about it. We may not always be able to help in the way you desire, but we will always present a solution that is in your best interest. We are sincerely sorry to hear you had issues with your truck and wish you would have contacted us before you left this disappointing review. A. Christensen, owner/principle

May 25, 2025

Forest was a great salesman to work with. ..not pushy and very helpful. Doug worked with my credit union to get my loan through. They were both a pleasure to do business with, and 5 days later More

by tsf122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

My wife and I worked with the Dealership Owner/Manager more than 10 years ago to track down a hard-to-find model. He found us exactly what we wanted at a substantial savings as compared to purchasing thr More

by michael1236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen
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April 27, 2025

ANDY WAS VERY PROFESSIONAL, TOOK HIS TIME TO EXPLAIN EVERYTHING WITH PATIENCE. HE MADE THE WHOLE PROCESS EASY More

by Kpaydock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Christensen
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