Columbine Ford

A+ Customer Service Columbine Ford in Rifle provided me with excellent customer service and support during the purchase process of my new (used) truck. I had the pleasur Columbine Ford in Rifle provided me with excellent customer service and support during the purchase process of my new (used) truck. I had the pleasure of working with sales rep, Brandun Weeden, who patiently helped me through each step of the purchase process. Rave reviews for Brandun & Columbine Ford! More

Purchase of a new 2014 Ford Escape We had purchased a new vehicle from Columbine Ford in 2008, and it was a good experience, so we decided to give them another opportunity. I started m We had purchased a new vehicle from Columbine Ford in 2008, and it was a good experience, so we decided to give them another opportunity. I started my search on a Sunday using the Internet and filled out a vehicle request. Within a couple of hours, I received an e-mail from Cris letting me know that the dealership is closed on Sunday and somebody would be contacting me soon. (I had e-mailed a couple of other dealerships as well, but I never heard back from them) The next day, Stan called me by 9:30 a.m. and we started the process. Stan's follow through was great and after a couple of phone conversations and e-mails, Stan found us the vehicle that we wanted, and we basically bought it over the phone. We filled out the on-line pre-approval finance application and Stan had the car ready for us on a Saturday morning parked up front, ready for a test drive. It was everything that he said it would be. Done deal. All of the employees that we had contact with that morning were very friendly. We had a little issue with the paperwork, not noticing that our zip code was wrong, but I think that was due to the postal service changing it on us about three years ago. John had taken some time off the next day, but in his absence, Stan and Curtis Smith filled in and were extremely helpful, sending new paperwork overnight express. Overall, a great experience. It was very clear to us that everyone at the dealership appreciated our business. It was well worth the 100 mile round trip, and that means a lot considering the fact that we could have purchased from another dealer 3 miles from our house. P.S. I have 3 adult children that will be making their purchases with Stan at Columbine Ford. Columbine Ford's people and customer service are exceptional. More

We will also buy our next car from Columbine Ford They helped us form trade to financing. No pressure dealership. When it's time to buy our kids a car we will go to Columbine Ford. They helped us form trade to financing. No pressure dealership. When it's time to buy our kids a car we will go to Columbine Ford. More

Beyond fantastic I cannot say enough good things about Columbine Ford. I live in Grand Junction, and I was in the market for a Toyota Tacoma. They were flying out of d I cannot say enough good things about Columbine Ford. I live in Grand Junction, and I was in the market for a Toyota Tacoma. They were flying out of dealerships around here, and the only ones that were left we from sketchy dealers. One became available after a trade-in at Columbine Ford, and I called that day. Brad Wilkins was the first and last guy I talked to on the phone. He incredibly personable, not at all pushy, and really went out of his way to make sure I was comfortable. I was in the market for a truck because my car was totaled in a wreck. I wasn't sure I'd be able to borrow my girlfriend's car to make it up to Rifle. Brad offered to drive me the 60-some miles to Rifle, no charge, and said if I didn't like the truck, he'd drive me back. Needless to say, I didn't need a return trip. Brad came and picked me up at my house, drove me to my girlfriend's car so I could grab some paperwork, and took me to Rifle. Brad let me look around at the truck. He wasn't a Toyota guy, and didn't blow smoke at me. He let me look and decide for myself, and when it came time to buy, he put me at ease through every part of the process. Curtis Smith, my finance guy, was personable and honest. He got me an awesome rate. We talked about his kids, he asked me about my work, and then walked me through the paperwork. I have a sordid love affair with my Tacoma, and the guys at Columbine Ford were absolutely awesome. They took care of me, and still call me to check in. Their service is top-notch, and they're not your typical pushy salespeople. It's worth the drive for the customer service alone. I'd recommend this place to my grandmother. Also, Todd Helton is a partial owner. That's pretty cool. More

Review From Karyn Bohlender I have to say I have not had the best experiance with dealerships and was not really sure what to expect with Ford. When I was told to talk with Dusti I have to say I have not had the best experiance with dealerships and was not really sure what to expect with Ford. When I was told to talk with Dustin I went straight to him and from day one he has been nothing but very nice and has done his best to help me get into a car. I am a single mother of two and the minute I told him my situation Everyone I have dealt with at Ford has gone out of their way to help my family. I feel comfortable dealing with them and will refer my friends and family to them! Thank you everyone at Ford for all your help!! More