Columbiana Ford

Horrible service, Dutch house parking lot flooded and my cars front end went under and you guys didn’t find anything water related took 3 months cars front end went under and you guys didn’t find anything water related took 3 months More

I would have given five stars, but an oil change and tire rotation should not take over an hour and a half. We are in the middle of a pandemic, and there were three customers seated in a small waiting area. rotation should not take over an hour and a half. We are in the middle of a pandemic, and there were three customers seated in a small waiting area. More

Have never had any problems with the the service department. They were quick in getting my F150 in for oil change plus tire rotation. Pricing was fair. department. They were quick in getting my F150 in for oil change plus tire rotation. Pricing was fair. More

Brought two keys in for a remote start insert. Gave me one back ruined and said “use the good one”. And wanted me to track down the guy who worked on it even though he is employed through them. one back ruined and said “use the good one”. And wanted me to track down the guy who worked on it even though he is employed through them. More

Fast friendly honest service. Rod was excellent to work with. He got all the paperwork completed quickly and finance got me out the door and on the road fast! with. He got all the paperwork completed quickly and finance got me out the door and on the road fast! More

Everytime I take my car in nothing is ever covered under warranty. They charged to fix my hatch and its still not working. Before Covid I took it in for the back right door sensor and they fixed the drivers warranty. They charged to fix my hatch and its still not working. Before Covid I took it in for the back right door sensor and they fixed the drivers door. Now both sensors are not working properly. I will not ever take my carback or buy a vehicle there. Very disappointed More

I had great experience with trading in my previous vehicle and purchasing my new f250 super duty. The truck I purchased was very well setup and Rod was very knowledgeable and helpful. I would definite vehicle and purchasing my new f250 super duty. The truck I purchased was very well setup and Rod was very knowledgeable and helpful. I would definitely recommend others to go to Columbiana Ford. I drove 1.5 hours to look at the truck and it was well worth it and the experience with it. More

Darrel found the closet fit available to my vehicle choice. Only alternative was to order a 2021, and there was no way to know when that might be delivered. choice. Only alternative was to order a 2021, and there was no way to know when that might be delivered. More