Back

Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

Sort by
April 12, 2020

Everyone is always very nice and helpful. Because of what is going on now I just dropped my car off and picked it up when it was done. Great Service! The people I talked to over the phone were More

by rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only talked to a couple of people on the phone. No human contact because of virus!, Rachel Rolli
April 10, 2020

Everything went very well so blessed to be able to get my car serviced in these times of this Corona viruses going on right now. More

by Tomlaura
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
April 08, 2020

Satisfied customer. I had the pleasure of dealing with Mike Sorel, I found him to be very knowledgeable, helpful and thorough in explaining what was being done to repair More

by timparla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sorel
April 06, 2020

Excellent service I could not ask for better and more considerate service. I am always happy with the service at Columbia Ford. I especially appreciated that they pick More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
April 02, 2020

2012 F150 Service took longer than expected. I was tol45 minutes to an hour when I turned the keys over. Got them back an hour and a half later More

by Garry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

Great Service Always a pleasure doing business with Columbia Ford Kia. They took really good care of me and made me feel comfortable, no pressure sales and understa More

by pammunkelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2020

Great care and follow up...having been able to work with friendly people in the sales department is important ... but knowing you have a friendly, courteous and efficient service department to back you up a More

by dlmcr
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
March 22, 2020

Very satisfied. I had minor dings and dents on my Ford fusion and Jon Senick had Jason from an outside company fix them at a reasonable price. More

by Margo
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2020

They were very quick to respond and fix my vehicle I They were very quick to respond and fix my vehicle I stopped the day before to show them what was going on, setup the appointment for the next day a More

by Thomas White
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
March 21, 2020

Repair of air bag light coming on The first time we were scheduled for 7:30 am, my wife and I sat in the waiting area for a long time. Finally Rachel notified us that the service techn More

by JoeJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
...
45
...