Columbia Ford Kia - Service Center

great serves quick, fast, no problems. One thing you can fix is this survey, stop making it have to be twenty five words because I have to ramble on and on and on quick, fast, no problems. One thing you can fix is this survey, stop making it have to be twenty five words because I have to ramble on and on and on More

As always the service and staff were wonderful. The safety precautions in place made me comfortable to drop my car off for service. They were able to determine the issue and had the parts on hand. safety precautions in place made me comfortable to drop my car off for service. They were able to determine the issue and had the parts on hand. More

Puncutal First service appointment at this dealership. Very punctual. Comfortable waiting area. Kept our driver well informed. Service work was completed when First service appointment at this dealership. Very punctual. Comfortable waiting area. Kept our driver well informed. Service work was completed when promised. Great first experience. More

I find I always pay more at the dealership but in the end it is worth the price. My truck gets fixed correctly. The quotes are upfront and honest. I find it painful to pay the dealer price but would recom it is worth the price. My truck gets fixed correctly. The quotes are upfront and honest. I find it painful to pay the dealer price but would recommend this facility. Twice they were able to fix unusual problems with my truck. Once with the turbo and once with the front end. More

Always Fantastic Wonderful experience every time I visit. Whether it's a routine oil change or problem, the people at Columbia Ford are always friendly, answer questio Wonderful experience every time I visit. Whether it's a routine oil change or problem, the people at Columbia Ford are always friendly, answer questions thoroughly, and are helpful. Wouldn't go anywhere else for my car. More

Great place to bring your KIA for service with friendly staff. Dealership is really Nov niceinside and I love the fireplace and ability you get something you easy while you wait. staff. Dealership is really Nov niceinside and I love the fireplace and ability you get something you easy while you wait. More

Troubleshoot engine light I scheduled a service appointment to have the engine light problem analyzed and dropped of my F150 the evening before the service. I was told to plan I scheduled a service appointment to have the engine light problem analyzed and dropped of my F150 the evening before the service. I was told to plan on at lease one day without the vehicle. Much to my surprise, I got a call early the next morning that the truck was all set. Very prompt service!. More

Very pleased I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you wit I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you with any assistance that you may need. Thank you for being there More

Very smooth servicing in this crazy covid-19.times, I felt very safe the dealership was clean and sanitary. I also enjoyed great fast service felt very safe the dealership was clean and sanitary. I also enjoyed great fast service More

EMISSIONS RECALL THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE CUSTOMER. IT TOOK FOUR (4) TELEPHONE CALLS TO GET IT SORTED OUT. MAYBE SOMEONE SHOULD OF INVESTIGATED THE INFORMATION THEY RECEIVED IN REGARDS TO THE RECALL TO MAKE SURE THE SERVICE DEPARTMENT PROVIDED THE CUSTOMER WITH THE PROPER CERTIFICATION REQUIRED BY THE STATE OF CONNECTICUT. IT STARTED WITH THE SERVICE MANAGER TO THE SERVICE REPRESENTATIVE UP THE THE NEXT MANAGER. More