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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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August 06, 2020

Oil Change As always excellent and courteous service. Have been coming to Columbia Ford for a number of years, purchased at least 2 vehicles from them and hope t More

by jmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Service was great, courteous, and fast. The staff asked my needs beyond what service was scheduled and took care of that without question. I would definitely recommend Columbia Kia's service department. More

by MyOptima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odessa Santiago
July 20, 2020

Great Service Every time I come in for service everyone is family looking to help. My car was taken care right away. Would recommend Columbia Ford to anybody. More

by a.mauro56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
July 15, 2020

Scheduled service was not performed I brought my SUV in for a part to be repaired. When I was at the dealership previously for my last oil change I had the service dept provide a quote. More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
other
Jul 21, 2020 -

Columbia Ford Kia responded

I would like to rear out to you regarding your recent visit with your SUV.. I am not sure what the delay was with the parts concern, and I would like to offer you a complete detail inside and out.. Please feel free to reach out to me directly.. I look forward to hearing from you soon to resolve this matter. Thank you, Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office mpahlas@columbiaford.com www.columbiaford.com

July 15, 2020

Dinning Out ! I walked into the Service area like I was walking onto a yacht . Greeted with smiles , asked how can we help you ,told I would be called with an updat More

by michael.f.belanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2020

Went to ford to get my radiator fixed they did an awesome job. They were very friendly also great service. I definitely recommend these people More

by Afraticelli91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Arriaga
June 26, 2020

We had some body work done on our murano and we were extremely pleased. Customer service was awsome. Very professional and knowledgeable. Awsome job very pleased! More

by mjchef99
Recommend Dealer
Yes
Employees Worked With
David Urso
June 25, 2020

As always great dealership who you can trust. Tbe car was done in a timely manner and fixed right. Mike amd his team are very helpful More

by Ericmillerct
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

I was totally satisfied with the installation of my carbon fiber front lip spoiler. Service a Tech Bobby Eskey was completely professional and set up my appointment and made sure the install was correc More

by Safety Steve
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

Excellent service! I would highly recommend Columbia Ford for all of your vehicle needs. They are very professional and courteous. Always a good experience at this dea More

by Labella203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
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