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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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December 08, 2020

Quick service, free coffee, nice comfortable waiting room, thorough service and dependable. Excellent value, friendly and knowledgeable staff. They make sure you’re 100. O/0 satisfied. More

by suep53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

Good service, staff is very helpful, will go there again. Would recommend this dealer to my friends and relatives. Will go back for service. That's all. More

by Web9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

I brought my vehicle to Columbia Kia after bringing it to other Kia dealers in the area but having my issue remain. Columbia Kia diagnosed and repaired my vehicle the first time and the vehicle has never ran More

by Jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Fernando
December 05, 2020

Great customer service, terrific atmosphere, quality vehicle and quality service! Telephone follow ups and emails to check on my satisfaction with every aspect of owning and servicing my Kia Soul. Than More

by rb_ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

I had a recall notification for our Kia Soul to deal with a computer update. I called Columbia Ford Kia and they quickly made an appointment. When I brought the Kia in, Bobby Eskey informed me of another r More

by sandrakotrba55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

Very satisfied w/ all service personnel. Courteous, friendly, professional. Service personnel always take the time to explain the work completed. Always a compliment to get a coffee at the diner and r More

by EA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Carpenter
November 08, 2020

I had an incident with a deer and everyone was excellent to work with from coming to pick up my Rogue, making arrangements for a rental, and returning the rental when I picked up my car which was in showroo More

by NewEnglander
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2020

Great dealership for auto Maintenance. They do great work. Only problem is the online scheduling any appointments. Just does not work. Should remove from site . I have been trying to use the online sche More

by Chris48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianne Gallagher
November 05, 2020

Everyone is always so nice. I mean really nice on the phone and in person and the service is great. Price is reasonable. Will always bring my car to Columbia Ford. More

by cherylbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Recently purchased a 2016 F 250/SD. Had some light and check engine light issues. I work locally so service agent made arrangements to pick up my truck from my work place, repair it, and return it before More

by dquinlan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Novicky
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