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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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April 08, 2021

almost everything was perfect - quality of work as well as the personal service. As this was my first experience with having body work done, I was taken back with a 3 and one half week delivery time. More

by smokeyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

The staff I dealt with in the service department were great. Friendly and helpful. Good experience for me. I would recommend your dealership to friends and family. More

by Marie1birds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Great service and love the waiting area. It's the only waiting area that I know of with a fireplace. Very friendly staff - wouldn't take my KIA anywhere else. More

by Farm Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Dropped my car off to be fixed. Fernando was very pleasant and efficient. My car was done quickly and is working like it should. Was very happy with the visit. More

by rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cruz
March 20, 2021

Columbia ford Kia was great working with to fix our KIA. Bobby was very helpful and understanding. Their work was done well and very quickly! More

by replank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

I brought my Kia in for 100,000 miles service. A few parts needed to be ordered and replaced as expected with that many miles. Heres to another 100,000 more! More

by llessard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

excellent service friendly people great facility. work done on time and done right work done when promised. would return again and again. no problems at all. More

by bsmithdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2021

I had a great experience when bringing in my truck for repairs of warranty and non-warranty work. The service department did a great job on a visit that encompassed numerous repairs over many days. Jose k More

by Don H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Arriaga
March 13, 2021

I arrived before 8 am and was immediately received by the helpful service department who listened to my explanation about the odd noise my vehicle made during left turns at speed. It turned out it was a prob More

by MSewall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Dealership did a great job on my truck. They got it in and out in a hurry. All people there were really nice. I will be back. More

by Nikgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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