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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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May 21, 2021

Charged for in detail diagnosis when my other shop was no charge, then proceeds to try and take advantage of me by charging/ quoting more than double for the parts and labor. They've lost my respect and bus More

by mxmamamia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Berube
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Everything was completed in a timely manner! Nice surroundings. Was able to enjoy a lunch at the cafe.. Sales, Tony Mauro came to see me in cafe as well. More

by Elaine Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
Jul 06, 2021 -

Columbia Ford Kia responded

Thanks Elaine. We are happy to hear you had a great experience and hope to see you again soon!

May 20, 2021

Columbia Ford has serviced my 2009, F150 pickup for several years, since I bought it, in 2016. I found their service to be excellent and their employees are professional and very helpful. More

by gsellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you! We are always happy to help!

May 11, 2021

Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you Chris! You're Awesome!

May 10, 2021

Excellent service was provided quickly and efficiently. All my questions were answered in a knowledgeable way. I will continue to keep coming back for my car needs to this dealership service dept. More

by jreed72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you so much for your review and the continued business! We appreciate you!

May 01, 2021

The oil change itself went ok but the technician could not reset the car's computer to reflect the oil change. Was told I needed to come back for repairs.......already! I don't live nearby so not sure ho More

by Dberger8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Very professional, concerned with/ or having any issues with vehicle. Completed in a timely, trustworthy, and very friendly. Explaine in detail sny and all work performed. More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Outstanding job!!! Very satisfied. The worked performed was done correctly, on time and the price quoted was the price i paid. I'll be coming back for any future repairs. More

by jmswlkr356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
April 10, 2021

Bobby Eskey always gives 100% effort to see that all my vehicles are taken care of !!! Bobby Eskey is a great ambassador for Columbia Ford Kia !!!!!!! Bobby does a great job ,no problem I will take c More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

The best service department I have ever had my cars serviced at !!!!!!!! I say cars because I take all my cars there , they are the best !!!!!!!!!!!! More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Arriaga. Fernado Cruze.BobSmith,TJ Tomsek, Paul Posler.
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