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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,384 Reviews

1,384 Reviews of Columbia Ford Kia - Service Center

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November 04, 2021

Took two trips to correct the exhaust leak that the service tech missed during my initial visit to repair and replace the exhaust manifolds. Should have double checked his work before releasing truck. More

by jsigler302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Awesome service dept experience again. The service manager Mike Pahlas is why I by vehicles at Colombia Ford More

by rick.galipeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

Great service and support from all at Columbia Ford. Service desk was prompt, efficient and answered all questions I had. All was completed in under an hour. Great work from the columbia team! More

by joek41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2021

Friendly service was received. Car was washed and vacuumed and the service was quickly completed More

by sherrykeeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Amazing crew. On time for appointment.Clean show room. Amazing crew. On time for appointment. Clean show room. Rest rooms were also clean. Vehicle was returned cleaned. More

by Jrcontracting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

This is the best service department on the planet. I wouldn't have my vehicle serviced anywhere other than Columbia Ford. More

by EnricoFermi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Bobby was very helpful and got me in and out for an oil change in a timely manner. Thank you! More

by Oo.Samanthaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

I've dealt with Columbia for the last 25 years or so. Always a great experience, either buying vehicles or when service is needed. The service is always top notch and unlike some dealerships, you are a More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
September 24, 2021

All service reps were professional and friendly. I was greeted immediately and given an estimate of how long the service on my car would take. The estimate proved to be right on the mark. I waited in a More

by Kathym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

My experience was very good. My service was done in a timely manner. The service department was just great and when my service was finished they let me know if there were any issues upcoming. Very satisf More

by Lincoln, Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
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