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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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June 03, 2021

I am very please with all of service and I remade requests that they graciously accommodated me. They always keep you well inform of what is needed to fix the problem More

by paulettechandler60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you Paulette!

June 03, 2021

Super job .I was very impressed with the service and the people working there.I will definitely go back in the future for any work that comes up. More

by abgoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you for taking the time to write us a review. We appreciate it and hope you come again soon!

June 02, 2021

We enjoy having Joe as our advisor when we come for service because of his knowledge of the Ford products and the fact that we clearly understand what our vehicle needed or will need. More

by Deb & Jeff M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you Deb and Jeff! We are always here to help with any car needs!

June 02, 2021

The best team around. I-go to them for all of my service needs. They are courteous and respectful. They alway do a great job Always 5 stars. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you for such a kind review. We are always striving for 100% customer satisfaction and we are always here to help!

May 28, 2021

Excellent Service, terrific customer care. The service department is friendly and I never feel like they are trying to get me to get me to have work done that isn't necessary. Always have good things to s More

by toma2000asah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Our staff at Columbia Ford Kia are always striving for 100% customer satisfaction and we thank you for writing a great review!

May 27, 2021

My 2016 ford focus recently came in for an oil change and the staff was great, my service was done quickly and I will continue to bring my vehicle in for service More

by ccormier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you! We are always happy to help and we hope you will be back soon!

May 26, 2021

The team at Columbia Ford Kia are friendly, attentive and timely. They received my vehicle on time and had my vehicle ready when they said it would be. More

by Simplymarblous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you for taking the time to write a review! We appreciate it!

May 26, 2021

There all we’re helpful and listen to all my questions all and all best services in town I thank you. Great customers service will sent all to see Fernando cruz More

by Rodray57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando cruz
Jun 18, 2021 -

Columbia Ford Kia responded

Hey Rod! Thank you very much for the GREAT review! Best, Eric Gates General Manager Columbia Ford INC 860.228.2886

May 25, 2021

Columbia Kia is very customer oriented. They want to make sure that you are completely satisfied with the work they have done. They are extremely efficient and timely. More

by Amy Gronus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Amy Gronus responded

okay

Jul 06, 2021 -

Columbia Ford Kia responded

Thank you Amy! We hope you come again soon!

May 23, 2021

Service on my 2018 F150 was quick, easy and accurate. Check in was efficient and Jose was friendly and professional. The waiting room was clean and welcoming. More

by mem93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Arriaga
Jul 06, 2021 -

Columbia Ford Kia responded

Thank you! We appreciate you taking the time to write us a great review.

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