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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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September 08, 2021

This is the second time my car was serviced there and it was a pleasure working with them. I received phone calls with updates if needed! More

by dlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

I love Dave the sales guy. Always makes me smile. I am always treated very well and appreciate the work they do for everyone... not just me. More

by pammunkelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Friendly staff and excellent service. I was greeted immediately upon entering service dept.. Work was performed as planned and completed as promised. They provided convenient after hours pick-up. More

by Robert D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose A.
August 31, 2021

The service center and the employees are great! Very comfortable waiting area and services are done within the stated timeframe. I highly recommend this dealership. More

by Mclark70
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Prompt polite service! A clean and friendly environment to wait in. Waiting time was even less than anticipated. The finished work was explained thoroughly. The price was outstanding! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

Always helpful and professional. Able to get my oil change and rear brakes done in one day. Very efficient. More

by MDooley10717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose from service
August 06, 2021

Great service. Attentive to detail and customer satisfaction. Xxxxx xxxx xxxx xxx xxxx xxxx. Jezz. Xxxxx xxxx. Xxx x x x x x x x x More

by Rmendel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Did not get the feeling the adviser cared if i was there or not,to say the least, Was told several things that never happened,or had to pry info out of him,and at times could not get strait answers if any a More

by tellier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pahlas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cruz seemed to have focus eleswhere
Sep 21, 2021 -

Columbia Ford Kia responded

Good afternoon tellier1, I would like to try and resolve or at the very least put your mind at ease regarding you recent service visit. Please feel free to contact me directly,, Michael Pahlas Service Manager Columbia Ford/ KIA 234 route 6 Columbia CT 06237 Work 860-228-2886 *124

July 30, 2021

They got me in very quickly, had a shuttle for easy drop off at my house and fixed everything that day. Excellent service. Thanks again. More

by rphsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Columbia Ford Kia responded

You're Welcome! Thank you for your business!

July 27, 2021

As always the service was done right, people treated me well and Bobby was awesome. Dave the sales guy was pretty cool too. Thank you. More

by pammunkelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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