Columbia Ford Kia - Service Center

excellent people It's always great to go there for service. Joe is excellent and will be honest with on repairs that can wait so I can budget for them. He makes me fee It's always great to go there for service. Joe is excellent and will be honest with on repairs that can wait so I can budget for them. He makes me feel like family. Very comfortable feeling through out the dealership! More

Painless I had a very good experience with Columbia Ford's Service Department. I had recall work taken care of, my 40,000 mile service and lastly a problem wi I had a very good experience with Columbia Ford's Service Department. I had recall work taken care of, my 40,000 mile service and lastly a problem with rodents nesting somewhere in my engine. The rodents died and created not only a very unpleasant odor but a potential health hazard as well. I must give great thanks to Paul one of your mechanics. He was so incredibly nice and VERY knowledgable regarding mouse problems with automobiles. He personally came out to the vehicle to discuss the problem with my husband and I. My husband had done some preliminary investigation and believed he isolated where the nest may have been and wanted to discuss this with a mechanic. I was concerned that the nest would not be able to be located or it would be incredibly time consuming and expensive for the labor to locate the problem. Much to my surprise the car was done quickly with all the work being completed. Paul located 5 dead mice and a sizable nest which he removed and cleaned the accessible areas. I was so relieved and thankful for all his hard work and expertise not to mention dealing with an unpleasant situation. Much thanks to Paul & Rachel for thier friendly service! More

service was completed quickly Service was completed within a reasonable timeframe. I was contacted with a potential problem that was been revealed as a result of the scheduled oil Service was completed within a reasonable timeframe. I was contacted with a potential problem that was been revealed as a result of the scheduled oil change, and all the repairs were completed quickly. More

friendly, efficient and quick. its as if they were waiting just for me to arrive, they took my truck right away and fixed my problem quickly and i met the mechanic on the parking lo its as if they were waiting just for me to arrive, they took my truck right away and fixed my problem quickly and i met the mechanic on the parking lot as I was leaving, a very polite and apparently cared about what he did very much. More

OIL CHANGE Everthing was done in a timely manner. the staff was very professional I would highly recommend them. I would tell all my friends to shop there. Everthing was done in a timely manner. the staff was very professional I would highly recommend them. I would tell all my friends to shop there. More

Service on my car. The service on my car was quick and efficient. The staff was friendly. I enjoyed the complimentary beverage in the cafe. I will come back for future s The service on my car was quick and efficient. The staff was friendly. I enjoyed the complimentary beverage in the cafe. I will come back for future service on my Escape. More

Recommend any other place for an oil change I only went here for an oil change because I had a factory recall. I made an appointment for 1pm and ended up waiting for 2.5 hours and watched my car I only went here for an oil change because I had a factory recall. I made an appointment for 1pm and ended up waiting for 2.5 hours and watched my car sit in the parking lot for over an hour. I had to change my childrens after school arrangement because of the time I spent waiting at the dealership. When I inquired about the wait, I was informed that there were two recalls instead of one, but that still does not account for the HOUR that I sat watching my car in the parking lot. The only reason I got my oil change here was because I required a factory recall. Any other time the service is just as professional at other service center in the area. More

Prompt Courteous Service Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant a Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant and customer focused. More

great place! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! More

Friendly, Timely and knowledgeable. Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and fa Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and family. Thank you to all the staff at Columbia Ford... More