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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,364 Reviews

1,364 Reviews of Columbia Ford Kia - Service Center

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March 19, 2016

Glass hatch hinge broken Phone appointment was answered by mechanically knowledgeable advisor. Great deal of flexibility on their part to accommodate my schedule. Work done co More

by fchaison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2016

Service order I neede a couple of repairs on my vehicle. They needed to order parts which arrived very quickly and that scheduled my appointment immediately. I have More

by Nelisareagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
March 14, 2016

Oil change mess I normally give them 4 stars but this last service on my truck was terrible the technician left oil inside , outside on my truck and on my engine. The More

by Howie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
March 14, 2016

Excellent service! Had regular maintenance work done and a warranted part replaced. Great atmosphere and very helpful service staff. Also the waiting areas are very comf More

by ctbbw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Torres
March 14, 2016

Convenient & Comfortable On a recent visit I needed to stay and wait for my vehicle while it was being serviced. The extended service hours are convenient and I can wait in a More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
March 12, 2016

3 trips for service This was vehicle number 20 over the years that we have bought from Columbia ford/ gates family. The service department is a joke. It takes them at l More

by Mc130226cote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Berube
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
March 07, 2016

Great place to bring your car This was such an easy process and the hours are so convenient. All the people working are polite and professional. I would definitely come here again! More

by Cblebanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2016

Great Excellent service, quick and very nice staff. Always does a very good job, and very friendly. I would always recommend this dealership. And the atm More

by amy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sasseville
March 03, 2016

Routine Maintenance Once again received quality service. Can always rely on getting an appointment within my time frame and schedule. Love the one on one service that yo More

by Sundaze - FGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2016

Oil change Make an appointment and you are in and out, never seems to be pressure to do stuff you do t really need, I appreciate that More

by Jonnyg6905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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