1,364 Reviews of Columbia Ford Kia - Service Center
Glass hatch hinge broken Phone appointment was answered by mechanically knowledgeable advisor. Great deal of flexibility on their part to accommodate my schedule. Work done co Phone appointment was answered by mechanically knowledgeable advisor. Great deal of flexibility on their part to accommodate my schedule. Work done correctly and as scheduled and at price indicated before leaving key. More
Service order I neede a couple of repairs on my vehicle. They needed to order parts which arrived very quickly and that scheduled my appointment immediately. I have I neede a couple of repairs on my vehicle. They needed to order parts which arrived very quickly and that scheduled my appointment immediately. I have dealt with them before and they are always a pleasure. More
Oil change mess I normally give them 4 stars but this last service on my truck was terrible the technician left oil inside , outside on my truck and on my engine. The I normally give them 4 stars but this last service on my truck was terrible the technician left oil inside , outside on my truck and on my engine. They did try and resolve in a quick and professional manner by detailing the vehicle ( Which was NOT satisfactory either) But i will give them another try. More
Excellent service! Had regular maintenance work done and a warranted part replaced. Great atmosphere and very helpful service staff. Also the waiting areas are very comf Had regular maintenance work done and a warranted part replaced. Great atmosphere and very helpful service staff. Also the waiting areas are very comfortable and bathrooms are immaculate. More
Convenient & Comfortable On a recent visit I needed to stay and wait for my vehicle while it was being serviced. The extended service hours are convenient and I can wait in a On a recent visit I needed to stay and wait for my vehicle while it was being serviced. The extended service hours are convenient and I can wait in a comfortable lounge. I have purchased three vehicles from this dealership and value their service department. More
3 trips for service This was vehicle number 20 over the years that we have bought from Columbia ford/ gates family. The service department is a joke. It takes them at l This was vehicle number 20 over the years that we have bought from Columbia ford/ gates family. The service department is a joke. It takes them at least 3 visits to fix warranted work. I should not buy a vehicle and be in for service 3 times before the first payment! I may be switching ford dealers in the future for sales and service More
Great place to bring your car This was such an easy process and the hours are so convenient. All the people working are polite and professional. I would definitely come here again! This was such an easy process and the hours are so convenient. All the people working are polite and professional. I would definitely come here again! More
Great Excellent service, quick and very nice staff. Always does a very good job, and very friendly. I would always recommend this dealership. And the atm Excellent service, quick and very nice staff. Always does a very good job, and very friendly. I would always recommend this dealership. And the atmosphere is wonderful More
Routine Maintenance Once again received quality service. Can always rely on getting an appointment within my time frame and schedule. Love the one on one service that yo Once again received quality service. Can always rely on getting an appointment within my time frame and schedule. Love the one on one service that you receive. More
Oil change Make an appointment and you are in and out, never seems to be pressure to do stuff you do t really need, I appreciate that Make an appointment and you are in and out, never seems to be pressure to do stuff you do t really need, I appreciate that More