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Columbia Ford Kia
Columbia, CT
3,455 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,455 reviews
March 17, 2021
excellent service friendly people great facility. work done on time and done right work done when promised. would return again and again. no problems at all. done on time and done right work done when promised. would return again and again. no problems at all. More
by bsmithdoc
March 16, 2021
Dave was great to work with! Thank you for making it a fun and rewarding experience! The admin was always pleasant and helpful as well : ) Nice looking dealership and a lot of attentive employees. Will le fun and rewarding experience! The admin was always pleasant and helpful as well : ) Nice looking dealership and a lot of attentive employees. Will let all the extras they have there be a pleasant surprise, as it was for us. More
by Lindsay and Adam
Employees Worked With
March 15, 2021
Had an absolutely amazing experience with Ryan and the team at Columbia Ford Kia! Bought the vehicle out of state and couldn’t be happier!! Thanks again for all the help! team at Columbia Ford Kia! Bought the vehicle out of state and couldn’t be happier!! Thanks again for all the help! More
by Broncoking351
March 15, 2021
I had a great experience when bringing in my truck for repairs of warranty and non-warranty work. The service department did a great job on a visit that encompassed numerous repairs over many days. Jose k repairs of warranty and non-warranty work. The service department did a great job on a visit that encompassed numerous repairs over many days. Jose kept in constant contact with me and did a great job of informing me of everything that was going on. There were difficulties with some of the repairs, but he was very open about the problems and committed to fixing them correctly and not just pushing the vehicle out prematurely. I was very pleased with this visit and will only use this service center for future repairs. More
by Don H.
Employees Worked With
Jose Arriaga
March 15, 2021
Had a great experience-Johnathan P. was the sales representative I worked with. Johnathan was eager to make sure I was satisfied throughout the buying process and I was. The entire Columbia Ford Team representative I worked with. Johnathan was eager to make sure I was satisfied throughout the buying process and I was. The entire Columbia Ford Team was fantastic and very accommodating. More
by Linda Frances
March 14, 2021
Nice dealership, no stress, great atmosphere. Fun happy vibe. No pressure at all. Friendly and happy to help. I would highly recommend! 5 star dealer. vibe. No pressure at all. Friendly and happy to help. I would highly recommend! 5 star dealer. More
by Blacklabs333
Employees Worked With
Jimmy and Mary Fish.
March 13, 2021
I arrived before 8 am and was immediately received by the helpful service department who listened to my explanation about the odd noise my vehicle made during left turns at speed. It turned out it was a prob helpful service department who listened to my explanation about the odd noise my vehicle made during left turns at speed. It turned out it was a problem with one of the tires. It was addressed by moving that tire to another wheel. I'm happy to have the problem resolved and the regular maintenance also taken care of. I've owned my Kia 2 and a half years and enjoyed excellent service from Columbia Ford/Kia. More
by MSewall
March 13, 2021
Dealership did a great job on my truck. They got it in and out in a hurry. All people there were really nice. I will be back. and out in a hurry. All people there were really nice. I will be back. More
by Nikgal
Employees Worked With
March 10, 2021
Had a horrible service experience. We brought our 2021 car in for the first service and the next morning had a puddle of oil under the car. Called service and they made excuses that it was leaking because car in for the first service and the next morning had a puddle of oil under the car. Called service and they made excuses that it was leaking because it was a new car and the drain plug probably was not right. Service manager Mike explained it was a bad nylon washer, but the drain plug does not even have a nylon washer!. No one would take responsibility for the mistake of not tightening the drain plug correctly. I understand that mistakes happen, but not owning up to it is unacceptable. More
by scott
Employees Worked With
March 09, 2021
Came in to test drive a Kia Soul. Andy got us started, drove the Soul. Liked it, started the paperwork process. Andy handled the insurance card with ease and coordinated with the service dept. to prep the drove the Soul. Liked it, started the paperwork process. Andy handled the insurance card with ease and coordinated with the service dept. to prep the car. Finance Dept. finished the process. Drove home with a new Kia!!!! More
by Tabitha2
Employees Worked With
