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Columbia Ford Kia
Columbia, CT
3,457 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,457 reviews
September 24, 2021
All service reps were professional and friendly. I was greeted immediately and given an estimate of how long the service on my car would take. The estimate proved to be right on the mark. I waited in a greeted immediately and given an estimate of how long the service on my car would take. The estimate proved to be right on the mark. I waited in a comfortable waiting area that had comfortable sofas, a TV, and snacks available. The work on my car was completed with no problems. More
by Kathym
September 24, 2021
Everyone in the sales department is awesome. This the third vehicle I've purchased from Columbia and I don't plan on going anywhere else in the future! third vehicle I've purchased from Columbia and I don't plan on going anywhere else in the future! More
by Bhanna42
September 23, 2021
My first time with Gates and I went in nervous and left a happy woman they made me feel comfortable, got me in the vechile I wanted, and the service was so professional. I will forever be a gated customer!!! happy woman they made me feel comfortable, got me in the vechile I wanted, and the service was so professional. I will forever be a gated customer!!! More
by Deemarie3296
September 22, 2021
1st time buying here the dealership is world class environment. Very nice service garage with everyone working hard. I did not like paying market vale over MSRP but that is the times we are in. environment. Very nice service garage with everyone working hard. I did not like paying market vale over MSRP but that is the times we are in. More
by Timothy.brooks2019
Employees Worked With
September 21, 2021
Was a comfortable feel that didn't have people running at you as soon as you got out of the car but we're there when you needed help. If someone didn't have the answer they were able to get it for you and no you as soon as you got out of the car but we're there when you needed help. If someone didn't have the answer they were able to get it for you and not just make something up. A positive experience for sure. More
by Nse005
September 18, 2021
My experience was very good. My service was done in a timely manner. The service department was just great and when my service was finished they let me know if there were any issues upcoming. Very satisf timely manner. The service department was just great and when my service was finished they let me know if there were any issues upcoming. Very satisfied with the customer service. More
by Lincoln, Diana
Employees Worked With
September 16, 2021
Very professional staff. Very good experience! I would highly recommend them and plan to use them for any future purchases. highly recommend them and plan to use them for any future purchases. More
by mdwheaton
Employees Worked With
September 11, 2021
Excellent service visit. Bobby took great care of us kept us well informed. Always enjoy visiting Columbia Ford ford service and breakfast at the Thunderbird Cafe. A+ us well informed. Always enjoy visiting Columbia Ford ford service and breakfast at the Thunderbird Cafe. A+ More
by Gary
Employees Worked With
September 10, 2021
Replaced rear left quart panel, because of rust on my 2005 Nissan Titan. The Service and work was excellent. Also, the left rear panel required fixing, and they provided a resolution to the problem. 2005 Nissan Titan. The Service and work was excellent. Also, the left rear panel required fixing, and they provided a resolution to the problem. More
by s_p_macdonald
Employees Worked With
September 10, 2021
Easy, helpful, trustful, will defiantly purchase vehicles from them again. Made my purchase a lot easier and made me feel valued as a customer. Thanks! from them again. Made my purchase a lot easier and made me feel valued as a customer. Thanks! More
by Gregory.szurek
