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Columbia Ford Kia
Columbia, CT
3,457 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,457 reviews
October 25, 2021
Friendly service was received. Car was washed and vacuumed and the service was quickly completed vacuumed and the service was quickly completed More
by sherrykeeran
Employees Worked With
October 24, 2021
Salesman was courteous and helpful and the transaction of purchasing a vehicle was quick and easy. purchasing a vehicle was quick and easy. More
by Pv3nev
Employees Worked With
October 24, 2021
No pressure during sale. Jordan, Jimmy and Eric were great. Thanks for the great service. great. Thanks for the great service. More
by sbr824
October 23, 2021
Had a great experience from all the staff to the theme of the building. It was a very pleasant experience. the building. It was a very pleasant experience. More
by Sakistner
October 20, 2021
Reason I would rate this a 1. They totally misled me on an available car. I confirmed 3 times via email that the car I was looking at was available and confirmed the price. My wife and I both took days o an available car. I confirmed 3 times via email that the car I was looking at was available and confirmed the price. My wife and I both took days off to drive an hour to see this vehicle today. Get to the dealership and with in minutes am told me to a secondary company I was dealing with and not them specifically. I confirmed 3 times for a specific reason. I know the cars are in high demand. I asked to speak with the owner to express my concerns. I know the sales process as I am in sales management myself and if my customers were as mislead as I was I’d want to know. I was told by Eric Gates I would never speak with the owners. I said we will have to let social media speak to the owners and was told that’s fine have a good day. More
by Chard72077
October 15, 2021
Amazing crew. On time for appointment.Clean show room. Amazing crew. On time for appointment. Clean show room. Rest rooms were also clean. Vehicle was returned cleaned. Amazing crew. On time for appointment. Clean show room. Rest rooms were also clean. Vehicle was returned cleaned. More
by Jrcontracting
October 15, 2021
needed a replacement vehicle because of an accident..Jim Bletsch the Sales Mgr. and his staff were awesome. Made the purchase so easy and efficient..These guys are the best...No need to shop anywhere else Bletsch the Sales Mgr. and his staff were awesome. Made the purchase so easy and efficient..These guys are the best...No need to shop anywhere else More
by rockin' ronnie d'
October 13, 2021
This is the best service department on the planet. I wouldn't have my vehicle serviced anywhere other than Columbia Ford. wouldn't have my vehicle serviced anywhere other than Columbia Ford. More
by EnricoFermi
October 10, 2021
Buying a used car for our daughter could not have been easier. We traveled from central Massachusetts and would/will do it again! Excellent experience! easier. We traveled from central Massachusetts and would/will do it again! Excellent experience! More
by Dave Maloney
October 08, 2021
Everything was made easy for us throughout the whole process. Great customer service and very responsive staff when we had questions. No long waits in the office during the entire venture, which is grea process. Great customer service and very responsive staff when we had questions. No long waits in the office during the entire venture, which is great when you have kids. Treated us like family and with respect. More
by culiryan
