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Columbia Ford Kia

Columbia, CT

4.8
3,534 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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234 Willimantic Road, Route 6

Columbia, CT

06237

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Showing 3,534 reviews

August 30, 2022

I bought this car, and my last several, at this dealership, and I continue to bring them there for service, because I trust them. This repair/service was no different. More

by CTCowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Arriaga
August 29, 2022

Ryan was very easy to work with, he listened to what I was looking for and did not waste anytime getting the paperwork completed. I would definitely use his services again in the future. More

by jennreyno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

I'd like to send a shout out to Noah, I know he's just a lot guy but he was very helpful in answering a couple questions I had about a vehicle I had purchased to be exact the bright yellow Jeep Wrangler. I More

by birmingham724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Bardol, Noah Calovis
August 29, 2022

DO NOT BUY A VEHICLE FROM THIS PLACE! Bought a 2016 certified Explorer and the thing is a piece of crap! I bought it in May(4months ago) and I’ve had to bring it back three times for thi More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Gates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Columbia Ford Kia responded

Brian- Thank you very much for your candid review. If you remember correctly, when you were standing in my showroom you were cursing at me and using demeaning language toward me when I explained I simply did not have a loaner available for you to use to drive to New York. All while we were going to take an hour to diagnose your concern on the 2016 NON CERTIFIED AS-IS 106,000 mile Explorer you purchased from us 5 months ago. That is exactly when you stated why can't I be a "normal salesman" and that's when I asked why can't you be a "normal, courteous customer" that asks for a favor (i.e. Loaner) vs. using threats, foul language and demeaning the careers that we work extremely hard to support our families with. No one ever lied to you, we DID have to perform the appropriate safety work prior to you taking delivery of the vehicle which is why we needed to delay the final delivery to you, and you knew that. We have ALWAYS been a company that has done what we say and say what we do. Please do not come back to our facility, it's an embarrassment to have an adult act the way you do anytime you come here. Thank you very much- Eric

August 28, 2022

Clean, efficient, and great customer service. Everyone who works there is super friendly and goes beyond. More

by hsten10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

Bought a 2023 Sportage Hybrid and anyone who has tried to buy one of these definitely knows how hard it is to get one for MSRP. Diane Bardol was incredibly upfront and honest through the whole process. Alisa More

by jrerik95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Velasquez, Diane Bardol
August 23, 2022

This was the best car sales experience I have had in 20 years after working with many different dealerships. Everyone was super friendly, helpful and not weirdly pressuring me into something I wasn't inte More

by anamzoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisa Velasquez
August 23, 2022

Always great service! Friendly knowledgable staff with awesome environment waiting for service to be completed. More

by nkj303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

This dealership is the best. I have gone to other Kia dealerships before and I will continue to come back to this one! More

by Amberturner1216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa Velasquez, Diane Bardol
August 23, 2022

I recently purchased a new vehicle from you. Diane bardol was my sales rep. There was no pressure it was so amazing. I had no intention of purchasing one when I went. But after sitting for a whi More

by saffronblue7679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Bardol
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