Columbia Ford Kia

OIL CHANGE Everthing was done in a timely manner. the staff was very professional I would highly recommend them. I would tell all my friends to shop there. Everthing was done in a timely manner. the staff was very professional I would highly recommend them. I would tell all my friends to shop there. More

Service on my car. The service on my car was quick and efficient. The staff was friendly. I enjoyed the complimentary beverage in the cafe. I will come back for future s The service on my car was quick and efficient. The staff was friendly. I enjoyed the complimentary beverage in the cafe. I will come back for future service on my Escape. More

Recommend any other place for an oil change I only went here for an oil change because I had a factory recall. I made an appointment for 1pm and ended up waiting for 2.5 hours and watched my car I only went here for an oil change because I had a factory recall. I made an appointment for 1pm and ended up waiting for 2.5 hours and watched my car sit in the parking lot for over an hour. I had to change my childrens after school arrangement because of the time I spent waiting at the dealership. When I inquired about the wait, I was informed that there were two recalls instead of one, but that still does not account for the HOUR that I sat watching my car in the parking lot. The only reason I got my oil change here was because I required a factory recall. Any other time the service is just as professional at other service center in the area. More

Time for picking truck way too long 3.5 hers For starters I have a very good relationship with Arren G ,and Chris l . The biggest mistake was when picking up truck I waited 3.5 hrs. For starters I have a very good relationship with Arren G ,and Chris l . The biggest mistake was when picking up truck I waited 3.5 hrs. More

Most professional salesmen I've met I went to Columbia for the first time about three weeks ago to look at a truck I saw advertised online. My salesman (Matt), was very knowledgable of t I went to Columbia for the first time about three weeks ago to look at a truck I saw advertised online. My salesman (Matt), was very knowledgable of truck, and very polite. Unfortunately, it was a little out of my budget, and we were unable to make a sale. They were tenacious in trying to make the deal work, but were not pushy. When we weren't able to make the deal work, they understood. 3 weeks later, Ford offered better incentives and they called me, and said the truck was still available, and it might be in my price range. The sales manager (Chris), quoted me a price over the phone, honored the more then fair price they had earlier offered me for my trade. I went in the next day, and he honored the price he had quoted me, and was able to get me out of the door in the truck I wanted in a very timely manner. I was in and out of there in about 2 hours. In summary, the dealership was professional, polite, and honest. More

Friendly Staff We purchased a Ford pickup truck last month at Columbia Ford. Dealing with salesman John Senick and filling out paperwork with Eric Gates was a pleasa We purchased a Ford pickup truck last month at Columbia Ford. Dealing with salesman John Senick and filling out paperwork with Eric Gates was a pleasant and stress-free experience. Eric and John were very friendly and professional. I would highly recommend Columbia Ford! More

Bought a new car The salesman was excellent. Daniel was very welcoming ,inviting, approachable, and definitely showed a lot of effort into accommodating our needs. Ji The salesman was excellent. Daniel was very welcoming ,inviting, approachable, and definitely showed a lot of effort into accommodating our needs. Jimmy Bletsch was awesome as well. He was able to located the exact car we wanted in such a short amount of time. In finance Eric was very efficient and friendly and was able to explain everything in such a simple manner that made it easier my wife and I to understand. Sincerely, Shaun More

Prompt Courteous Service Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant a Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant and customer focused. More

great place! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! More

Friendly, Timely and knowledgeable. Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and fa Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and family. Thank you to all the staff at Columbia Ford... More