Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,511 reviews
Very attentive Felt like my wife and I had a personal connection with our dealer who was very attentive to our needs and answered all of our questions. Enjoyed doing Felt like my wife and I had a personal connection with our dealer who was very attentive to our needs and answered all of our questions. Enjoyed doing business with Columbia Ford and look forward to doing business with them in the future. Both Matt Milici and Cris Ledous were great to work with. I'll be sure to highly recommend them both. The staff as a hole were very polite and respectful. More
No heat Called for an appointment. Was told to bring it in. Problem found, solved and car ready that same day! We have used Columbia Ford over 20 years and ha Called for an appointment. Was told to bring it in. Problem found, solved and car ready that same day! We have used Columbia Ford over 20 years and have never been unhappy with their service. More
THE BEST DEALER EXPERIENCE THERE IS!!!!! In my previous job I focused on customer service. I trained both management and the work force on the do's and don'ts of customers service. The staff In my previous job I focused on customer service. I trained both management and the work force on the do's and don'ts of customers service. The staff at Columbia Ford excels in customer service, and you can tell because it is the little things that they do that shows they are trained and care about their customers. Even people on staff that had no interaction with my purchase were courteous and kind. It is what we want in a car dealer that we often don't get! Cheers for the management and staff at Columbia Ford, Gates gets it!!!!!! More
Oil change and tire rotation. I was greeted by pleasant staff immediately. I was able to sit in a comfy chair by the fireplace while my car was being serviced. Only took a little o I was greeted by pleasant staff immediately. I was able to sit in a comfy chair by the fireplace while my car was being serviced. Only took a little over an hour from start to finish with my appointment. More
Quick and easy oil change I am always greeted with a smile and courteous service every time I have to call and/or come in for service. My oil change was completed in less than I am always greeted with a smile and courteous service every time I have to call and/or come in for service. My oil change was completed in less than 45 minutes while I waited. I am 100% satisfied. More
Great Service With buying a vehicle I went in after doing my research online and I knew what truck I wanted. I was immediately greeted by the manager and he got me a sales associate to h I went in after doing my research online and I knew what truck I wanted. I was immediately greeted by the manager and he got me a sales associate to help right away. They got the price to right where I wanted to be. I had all my paperwork done that day and picked up my truck the next morning! Jimmie, Steve and Jake were all so helpful and nice! More
Great service Oil change and recall repair, completed quick and done well. Will return for next service. Great customer service. Beautiful and clean waiting area Oil change and recall repair, completed quick and done well. Will return for next service. Great customer service. Beautiful and clean waiting areas. My daughter loves the waterfalls and fish pond. More
quick service, great people I recently brought my truck in for an oil change and I have to say I was impressed. I was in and out in under an hour and everyone I spoke with was s I recently brought my truck in for an oil change and I have to say I was impressed. I was in and out in under an hour and everyone I spoke with was super friendly. I'm definitely buying my next vehicle at Columbia Ford. More
Oil change Went in for an oil change and for them to check on a burning smell. Turns out there is an oil leak. Had to reschedule for further examination Went in for an oil change and for them to check on a burning smell. Turns out there is an oil leak. Had to reschedule for further examination More
looking for the right car for our family We once again had a wonderful experience with Columbia Ford. It is our 3rd vehicle purchased from them and everyone there is friendly and professional We once again had a wonderful experience with Columbia Ford. It is our 3rd vehicle purchased from them and everyone there is friendly and professional. We will be going back in the spring when we will need a car for our twin daughters to drive. More