Columbia Ford Kia

New tires and breaks. Staff very informative Although i was having to replace my tires and rear brakes...and it was costly..the staff provided excellent customer service..explanations of what was Although i was having to replace my tires and rear brakes...and it was costly..the staff provided excellent customer service..explanations of what was being done and the need and importance for my safety. More

2016 RV Repair - Great Dealer, Fantastic Service Dept ..I have never seen a more cheerful and courteous Service Dept Staff anywhere ......Travelling from Florida to CT Great Dealer, Fantastic Service Dept ..I have never seen a more cheerful and courteous Service Dept Staff anywhere ......Travelling from Florida to CT in 35 ft Class A RV - Winnebago with Ford V10 Engine. Service Engine Light went on ...They diagnosed and fixed in hours ...had them also change oil, filters and change generator oil ..all in same day so I could continue my travels .....I only wish they were somewhere in Florida as I would go out of my way to have this dealer service my vehicle ...T. Roche - Vero Beach - FL ..... More

Purchase experience This dealership is great. They make you feel like family. Very friendly easygoing and easy to deal with. No pressure to buy something I didn't need or This dealership is great. They make you feel like family. Very friendly easygoing and easy to deal with. No pressure to buy something I didn't need or want. The building is beautiful! Matt Eric and Jake were very knowledgable about each aspect of car buying from knowing about the car and the financial process. More

The Gates brothers do everything top notch! We needed a reliable vehicle but we don't have a lot of money right now so we went to Columbia Ford because we knew we wouldn't get ripped off there. We needed a reliable vehicle but we don't have a lot of money right now so we went to Columbia Ford because we knew we wouldn't get ripped off there. Our experience was far beyond our expectations. We walked away from Columbia Ford with a great car at a great price. Ed Carpenter was our salesman he asked us a few questions and zeroed in on a perfect choice for us, he didn't try to sell us more than we needed. The team of Ed, Jake and Jimmie really cared about our situation, it truly felt like we were dealing family. They worked to get us low interest rate financing with a low monthly payment. These employees were Happy, Friendly, Honest and Caring which says a lot about the Gates brothers and how they run a business. This is our third purchase from Columbia Ford and it won't be the last. Thanks Ed! More

Hassle-free, no stress, car buying experience! Our car buying experience at Columbia Ford was excellent! I've bought quite a few cars over the years and this was the first time I walked away feelin Our car buying experience at Columbia Ford was excellent! I've bought quite a few cars over the years and this was the first time I walked away feeling 100% confident I received a great deal that met my needs exactly. From our extremely knowledgeable sales consultant Tim to working out the numbers with Eric; all went smoothly. They took the time to listen and understand our needs/vehicle situation and recommended a solution that put me as the customer first! Definitely go to Columbia Ford or one of their other dealerships if you want a dealership that cares about you! More

An excellent experience!!!!! I was very pleased and happy for the personal attention I received from Eric, Andy and Jake at Columbia Kia in Ct.. I felt they cared about my needs a I was very pleased and happy for the personal attention I received from Eric, Andy and Jake at Columbia Kia in Ct.. I felt they cared about my needs and did all they could to help meet those needs. What could have been a stressful experience was made easier by their kind, caring ways. I would highly recommend this dealership to anyone I know who is looking to buy or lease a car. I would tell them to ask to work with Eric, Andy and Jake on their needs. An excellent experience!! More

Going the extra mile Our experience with Columbia Ford Lincoln Kia was exceptional from start to finish. We were looking for specific features on our Ford Explorer. Alth Our experience with Columbia Ford Lincoln Kia was exceptional from start to finish. We were looking for specific features on our Ford Explorer. Although a vehicle meeting our specifications wasn't on the lot, the staff went offsite to find what we needed, and they had the car delivered at no extra cost. I would highly recommend this dealership to anybody looking for an organization willing to go the extra mile to get their customer what they need. More

Easy experience This dealer was very personable and the staff made this stressful experience much easier. Our salesman Steve did a great job. I would surely recommend This dealer was very personable and the staff made this stressful experience much easier. Our salesman Steve did a great job. I would surely recommend this dealership to friends in the market for a car. More

Fantastic My experience at Columbia exceeded expectations. I arrived shortly after they closed, yet they went out of their way to stay late on my behalf. A dapp My experience at Columbia exceeded expectations. I arrived shortly after they closed, yet they went out of their way to stay late on my behalf. A dapper man in suspenders named Ed Carpenter assisted me in finding a vehicle that was even better than what i had originally anticipated on purchasing. Truly a fantastic experience, not only for the accommodations made, but the sincerity and willingness to help. More

The Best Customer Service!! My 2016 Mustang is the third vehicle I have purchased from Columbia Ford since 2011. To say that they have provided outstanding service is an understa My 2016 Mustang is the third vehicle I have purchased from Columbia Ford since 2011. To say that they have provided outstanding service is an understatement. They have gone above and beyond for each of my vehicle purchases, finding me the best deal and financing options. The easiest car buying experience I've ever had. More