Columbia Ford Kia

Service of F150 One item is that it is hard to get an appointment in a short time. Took me over one week then I had to re schedule due to my customer needing work don One item is that it is hard to get an appointment in a short time. Took me over one week then I had to re schedule due to my customer needing work done the same day as appointment then took over another week to get an appointment by that time the mileage was 4000 miles over. More

Listened to Our Needs and Got Us a Great Car My wife and I recently went through some hard times financially and when our main vehicle broke down at the beginning of summer and our back up vehicl My wife and I recently went through some hard times financially and when our main vehicle broke down at the beginning of summer and our back up vehicle had no AC we were devastated. When a friend of ours said that he only buys Fords and only from John Senick at Columbia we were skeptical that we could afford to purchase right now, but we gave it a shot. John called us immediately, he listened to what we were looking for in a car and what our max payment needed to be. John was able to find us a fantastic car in our price range with more features than we thought we could afford. Eric worked with us and got us a good interest rate and affordable payments. There was no pressure and none of the usual "car salesman" shenanigans you find at other dealers. I highly recommend John and the Columbia group for your next car purchase, I know we will be purchasing our next vehicle from there. More

The service department and your employee Bobby were great. I found the service department to be excellent upon my first visit.I had a few issues with my certified Kia Optimaand that I had bought late in June a I found the service department to be excellent upon my first visit.I had a few issues with my certified Kia Optimaand that I had bought late in June and they were handled quickly and efficiently. The service solved my concerns and the vehicle is now braking properly. I am very satisfied. More

Fast and complete As always Columbia Kia service was fast, courteous and accurate. Bobby in service is always friendly and keeps me posted as to progress. Could not be As always Columbia Kia service was fast, courteous and accurate. Bobby in service is always friendly and keeps me posted as to progress. Could not be happier with the team. More

Satisfied customer Professional services work preformed In a timely fashion and excellent customer service friendly environment have answers to any question asked prices Professional services work preformed In a timely fashion and excellent customer service friendly environment have answers to any question asked prices are decent quality work More

Excellent sales and service team Eric and Stephen were great. Treated me with the up most respect. Very knowledgeable and helpful in finding me the right truck. Would recommend Columb Eric and Stephen were great. Treated me with the up most respect. Very knowledgeable and helpful in finding me the right truck. Would recommend Columbia ford to anyone. More

Pleasant but I had initially a great experience. It wasn't until I was home that I realized there was grease marks on my windshield (from I'm assuming when the oi I had initially a great experience. It wasn't until I was home that I realized there was grease marks on my windshield (from I'm assuming when the oil change sticker was out on) and there was a grease smudge on my light grey ceiling. I don't know how I ask for something outside my car to be completed and the inside of my car get very dirty. I keep my car very very clean so it is extremely disappointing that my brand new car was returned to me in that condition. More

Expected surprise I all my years of dealers, I was never asked if I needed a ride to pick up my vehicle upon service completion. This was a huge plus today for my wife I all my years of dealers, I was never asked if I needed a ride to pick up my vehicle upon service completion. This was a huge plus today for my wife was sick and I was trying to find a way to pick up vehicle. Thanks see you!!! More

Great service My second oil change and the service was as good as the first. I will definitely return for continued maintenance service on my new Kia Optima. My second oil change and the service was as good as the first. I will definitely return for continued maintenance service on my new Kia Optima. More

Excellent customer service! Timely, professional and the atmosphere is very comfortable. Staff are happy and love working here! Nice choice of coffee and magazines and though t Timely, professional and the atmosphere is very comfortable. Staff are happy and love working here! Nice choice of coffee and magazines and though the cafe was closed at the time of servicing, the last time visiting, the food was great. More