Columbia Ford Kia

3ed generation My grandfather bought a car from John Senick, then both my parents did so of course I had to! It was the best experience. I went there to look at a ca My grandfather bought a car from John Senick, then both my parents did so of course I had to! It was the best experience. I went there to look at a car my dad found online. John read my face and knew right away I wasn’t interested. He went and got keys for another car I had my eye on when we walked out to the parking lot. It was perfect. He helped me get a great deal and treated me like family. I highly recommend him and the Colombia dealership. All the staff is friendly and bubbly! Thank you guys for all the help and for finding the car of my dreams!!!! More

👌🏼 Top Notch We just purchased a car through salesman Tim Basset. The process couldn’t have been smoother! Tim was incredibly knowledgeable about the vehicle we pu We just purchased a car through salesman Tim Basset. The process couldn’t have been smoother! Tim was incredibly knowledgeable about the vehicle we purchased and was able to get us into the vehicle at a great price with great financing! Everyone in the process was polite and knew what they were doing with the process. Paperwork went super smoothly and we had the car in the driveway before I had a chance to blink. We’re looking forward to doing more business with them in the future. The whole experience was great (and we’ve been to many, many dealerships and dealt had a few terrible experiences!). More

Fixes after purchase Had a vibration in front (tires balanced) Transmission seemed to be rough on the shift and got stuck in reverse (seems to be better but I’m still ske Had a vibration in front (tires balanced) Transmission seemed to be rough on the shift and got stuck in reverse (seems to be better but I’m still skeptical, not because of the service performed, just not sure thst transmission itself is good) More

quick convenient Had to re-schedule 6 month appointment. Mike got me in on a Friday at 07.30 am so it gave the rest of the day to get back to work and finish out the d Had to re-schedule 6 month appointment. Mike got me in on a Friday at 07.30 am so it gave the rest of the day to get back to work and finish out the day with minimal impact...greatly appreciated. More

Fabulous Experience Andy and Henry showed me several trucks, very attentive and professional. Fitted me with a used Ford F350 that should work very well for me. The facil Andy and Henry showed me several trucks, very attentive and professional. Fitted me with a used Ford F350 that should work very well for me. The facility is as outstanding as the people who serve you. You won't be disappointed. I highly recommend Columbia Ford they will find a car or truck that fits you perfectly. More

Quick and accurate Every time I have had my truck serviced at Columbia, the service department has been great. IV only had the oil changed and tire rotated, but never h Every time I have had my truck serviced at Columbia, the service department has been great. IV only had the oil changed and tire rotated, but never had a problem getting in and out on a timely fashion. While there, had gourmet coffeee and a toasted muffin from the Thunderbird Cafe’!!😜 More

Great service, right price, extremely comfortable setting. I’ve been to this location twice. The people are incredibly friendly, the work and price are great, and they are very honest about not charging for wo I’ve been to this location twice. The people are incredibly friendly, the work and price are great, and they are very honest about not charging for work that should be covered by the warranty. The center is very clean and comfortable. Comfortable couches, great lighting (none of that horrible fluorescent lighting that most service centers have), relaxing decor (albeit a bit heavy on the hunting theme for my taste), glistening bathrooms, and free coffee. More

Colombia Ford went above and beyond to help us. We never thought wr would be able to finance a new car, but Columbia Ford really cane through for us. Even though I felt like the staff jumped through We never thought wr would be able to finance a new car, but Columbia Ford really cane through for us. Even though I felt like the staff jumped through rings of fire for us, they smiled through the whole thing, and assured us it was their pleasure to help us. We truly felt like valued customers, like our situation mattered to them. Thank you Columbia Ford! More

Finally left a dealership feeling good I was referred to Columbia Ford Kia by my mother who had previously had a positive experience there. I was feeling fairly hopeless with my current cre I was referred to Columbia Ford Kia by my mother who had previously had a positive experience there. I was feeling fairly hopeless with my current credit situation, after falling on some hard times a few years ago our credit took a hit, my wife and I make enough money now, but we were terrified with our score being what it was we were doomed to another round of buy-here pay-here 19% daily interest...but we thought we would try Columbia Ford first cause my mom said they could help. Without much hope I called and first spoke with Eric Gates (GM of the dealership) who assured me he would do everything he could to help me and my family, he told me he would put a trusted salesman in charge of me and my wife’s potential purchase. The salesman, Luis Serrano, was an extremely nice man, who I can genuinely say I never got the “stereotypical car salesman” feel from. My wife and I needed to buy 2 cars, and when we pulled into the dealership he had a few cars parked nearby that he showed us, all of which would have been great for us. After my wife and I looked a few cars over we asked Luis which combination of 2 cars we could get approved for and I can’t lie, we must’ve asked him 5 times “what about this?” “can we do this?” And he had to run back and talk to the finance manager each time and at no point did he seem annoyed at all the work he had to do for us. We settled on a 2017 Ford C-Max and 2017 Kia Rio. Both cars were in our price range, and the financing they were able to get us with our credit blew my mind. The ford they got us a 1.9%!!!!! I couldn’t believe it. The Kia was about a 10% which I was still more than happy with considering I was facing a 19+% if I had to go to a less than reputable dealership. I sincerely want to thank everyone at Columbia Ford for their help. For the first time in my life I walked out of a dealership feeling like I didn’t get taken advantage of. More

Excellent I went into Columbia Ford and was immediately greeted by a sales person. The sales person was not pushy at all and very attentive. I have come to Colu I went into Columbia Ford and was immediately greeted by a sales person. The sales person was not pushy at all and very attentive. I have come to Columbia Ford, for sales, service, parts and have always been satisfied. The store culture is top notch and the facility is high class! Let’s not forget to mention the top notch Thunder bird cafe - I have yet to see a facility like this. Anyone who comes here will not be disappointed and I will continue to refer customers here! More