Columbia Ford Kia

Great Experience! I had a great experience at Columbia Ford Kia! Tim took the time to hear all about my concerns about my current car and what I was looking for. He w I had a great experience at Columbia Ford Kia! Tim took the time to hear all about my concerns about my current car and what I was looking for. He was able to "put himself in my shoes" and come up with a few options that would meet the needs of my growing family. Staff were friendly, courteous, and helped me in my decision every step of the way. I am loving my new car, and know exactly where I will be going next time I'm looking for an upgrade! Thanks Tim! More

friendly,courteous,professional. this dealer ship deserves it. why I have been buying my cars from a Gates dealer. whether it be a Nissan 370z or a Mustang or my latest buy your mid this dealer ship deserves it. why I have been buying my cars from a Gates dealer. whether it be a Nissan 370z or a Mustang or my latest buy your mid sized SUV the Edge. you deal with all my concerns with calm professionalism. More

Smooth Transactions was smooth and easy. Coming back for the 2nd time now on a lease. All were very helpful. Great team effort, keep up the good work guys! Transactions was smooth and easy. Coming back for the 2nd time now on a lease. All were very helpful. Great team effort, keep up the good work guys! More

Friendly but lengthy service This was the 5,000 mile service of my Kia Stinger. Everyone was very friendly. I was surprised however that the oil change and tire rotation took 2 This was the 5,000 mile service of my Kia Stinger. Everyone was very friendly. I was surprised however that the oil change and tire rotation took 2 hours. More

Service Oil change and bulb replacements. The service team has always been communicative and fair in the assessment of work needed and items that can wait un Oil change and bulb replacements. The service team has always been communicative and fair in the assessment of work needed and items that can wait until a future visit. This visit was also as it has been in the past and I’ve been using this dealer 6 years now. More

Fantastic Service I spent 5 months in a rental car waiting for Ford to come up with a fix for my car. Airbag recall. Ford sent me a letter stating they would pay for a I spent 5 months in a rental car waiting for Ford to come up with a fix for my car. Airbag recall. Ford sent me a letter stating they would pay for a rental car until the parts came in. Colombia Ford was the only Ford dealership in Southeastern Connecticut that was willing to put me in a rental car. I called them all. Bobby at Columbia Ford was amazing. Best customer service I have ever had at a dealership. When the part came in Columbia Ford did a fantastic job fixing my car. They have won my business. Thank you Bobby and the entire Columbia Ford service department. More

New Car Best experience I have had by far with a dealership and sales people. Columbia KIA over exceeded my expectations. Not only did I leave with what I wa Best experience I have had by far with a dealership and sales people. Columbia KIA over exceeded my expectations. Not only did I leave with what I wanted a brand new 2019 KIA Sportage, but they paid off my loan and took my Ford as a trade in. Edward & Jim were excellent. I highly recommend this dealership. Dina Jeffrey More

Car not detailec I had made an appointment for oil change and car detail. Apparently the dealership overbooked the number of vehicles being detailed and my car was not I had made an appointment for oil change and car detail. Apparently the dealership overbooked the number of vehicles being detailed and my car was not completed. I was not notified of this until the end of the day. Not sure why my car was not done. More

Excellent experience I have purchased several vehicles from John over the years and have always received the same excellent and friendly service. John makes the process of I have purchased several vehicles from John over the years and have always received the same excellent and friendly service. John makes the process of purchasing or leasing a car an enjoyable one. More

Professional and Easy Sale John was very easy to work with, answered all of our questions, and was very accommodating to our schedule. Due to our schedule, John was away when w John was very easy to work with, answered all of our questions, and was very accommodating to our schedule. Due to our schedule, John was away when we actually took ownership of our Ford Fusion Hybrid. However, knowing this, he put us in good hands with Tony Mauro and Jake Gurzler. More