Columbia Ford Kia

Service John was outstanding sincere caring and was a pleasure to do business with also my wife felt welcome and made her feel comfortable great customer serv John was outstanding sincere caring and was a pleasure to do business with also my wife felt welcome and made her feel comfortable great customer service More

as always great job!!!!!!!!!!!!!!!!!!! this dealership is the very best to me at all times they simply care and listen to my concerns . they take pride in their work .bobby eskey to this dealership is the very best to me at all times they simply care and listen to my concerns . they take pride in their work .bobby eskey took car of my truck on this visit he is a asset to this dealership rachel rolli is helpful at all times . service manager mike pahlas always stops to ask me is every thing going well can i assist you in any way . joe berube assistant manager always will ask me everything going well i am very lucky to have 4. 5. 6. people working on my vehicle at the same time . PRICELESS. i suppose this tells how much i believe in this service department and the people . the vehicle i brought to them to work on was a toyota sequoia i elected to take my vehicle to columbia ford kia THE VERY BEST !!!!!!!!!THANKS!!!!!!!!!!!! More

Dissatisfied Took truck in for airbag recall. Asked to have ignition wires installed as mice had chewed through one. Truck ran fine except on damp mornings till wa Took truck in for airbag recall. Asked to have ignition wires installed as mice had chewed through one. Truck ran fine except on damp mornings till warmed up and dried out. I was told I should have spark plugs installed and I specifically asked if this could be done without causing any damage. I did not want to pay extra to repair a damaged cylinder head. The girl said we do this all the time no problem. I get truck back and half day later it doesn’t idle properly surging low idle. Within a week check engine light is on. I call Columbia they say bring it back and if it’s our fault we will fix no charge. Do diagnostic test says low flow egr not our fault $730 to fix I say no thank you. They charge me another $142 for diagnostics. Truck went in running great and came out idling like crap. It is your fault not just some coincidence of a random part failure within a day of you working on it. More

Fantastic Dealership!!! Fantastic experience for my whole family while buying our 2018 Ford Raptor! The entire staff at this dealership was extremely friendly and the hospit Fantastic experience for my whole family while buying our 2018 Ford Raptor! The entire staff at this dealership was extremely friendly and the hospitality was second to none. Jimmie Bletsch and Matt Milici both took the time to answer all questions I had before coming to the dealership which was about an hour drive. Matt was very knowledgeable about the truck and continued to answer all my questions during both visits...GREAT SALESMAN! Eric Gates worked out a great deal to get me into that Raptor. Thank you!!! More

Service is always great whenever I come in. Always address my concerns with my car Very helpful and understanding staff. Thank you for all your help. is always great whenever I come in. Always address my concerns with my car Very helpful and understanding staff. Thank you for all your help. More

Great customer service! This was my first purchase from Columbia Ford. My husband Bought his last two vehicles through Columbia ford & recommended I go there when I was in th This was my first purchase from Columbia Ford. My husband Bought his last two vehicles through Columbia ford & recommended I go there when I was in the market for a new Ford. The customer service was outstanding! Ryan McLeod & Jimmie Bletsch were very helpful & took their time answering all my questions. I will highly recommend Columbia Ford along with Ryan & Jimmie to anyone I know who is looking to purchase a new or used vehicle. More

Service and Recall work 2018 F-150 Service completed on time, as promised. Staff is always friendly and courteous. A pleasure to do business with. Highly recommend Columbia Ford/Kia for Service completed on time, as promised. Staff is always friendly and courteous. A pleasure to do business with. Highly recommend Columbia Ford/Kia for service for any make or model. More

Well organized visit Our Ford F-550 box truck needed some repairs. We use this vehicle daily to perform heating services for our customers. Arrangements were made to drop Our Ford F-550 box truck needed some repairs. We use this vehicle daily to perform heating services for our customers. Arrangements were made to drop off the truck and pick-up on the same day. As promised the the truck was ready and repairs done. More

Columbia FORD/KIA byTed Verba recently we had a recall on our 17 Kia. We called for an appointment and received one immediately. The car was brought in for the repair and an oil recently we had a recall on our 17 Kia. We called for an appointment and received one immediately. The car was brought in for the repair and an oil change. As it was to take a number of hours to do the work, we had an excellent breakfast at the Thunderbird Café which is in the same building. After we ate, they provided us with a courtesy ride home with an excellent driver. When the work was completed, we were given a call. they explained all the work to us as well as have given a multiport inspection of the car. I was about to write out a check for the oil change when they told me it was still a courtesy oil change. We have bought many vehicles at Columbia FORD as well as all our service requirements over the past 10+ years and have NEVER had a bad experience. The building is a wonder to see as well as how clean the building is kept. All of the employees and I do mean all are very friendly and polite. A wonderful experience if you are interested in an honest Dealership. More

Buying my EcoSport Everyone that I dealt with was very friendly and professional, which made my vehicle buying experience go extremely smooth. They gave me a very f Everyone that I dealt with was very friendly and professional, which made my vehicle buying experience go extremely smooth. They gave me a very fair amount towards my trade,and together with the dealer discount and incentives were able to meet the amount that I was comfortable paying for the EcoSport. More