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Columbia Ford Kia
Columbia, CT
3,452 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,453 reviews
June 01, 2019
Matt & Jake are great to deal with. Straight forward, no surprises. Fast, friendly & knowledgeable is why we have purchased our 4th vehicle from Columbia Ford. Dealership is clean & em Straight forward, no surprises. Fast, friendly & knowledgeable is why we have purchased our 4th vehicle from Columbia Ford. Dealership is clean & employees greet you with a friendly hello "can I get you a bottled water or coffee. No pressure! More
by motorhead
May 31, 2019
Service for Ford recall Put a large scratch in the door while fixing the recall for the door handle freeze problem. Service manager was too busy telling me what he was not w Put a large scratch in the door while fixing the recall for the door handle freeze problem. Service manager was too busy telling me what he was not willing to do to correct the problem. Spent over an hour at Columbia body shop. Wayne and his team at the body shop were very accommodating and wet sanded and buffed the door paint. Most of the scratch was removed. I take pride in my truck and was extremely disappointed in the service technician not taking responsibility for his actions and the service manager for his response to solving the issue they created. More
by 36fordcoop
Employees Worked With
May 27, 2019
Friendly, On-time Service Service personnel were ready to check in my car promptly upon arrival. The service was friendly and promptly done. The waiting area is comfortable and Service personnel were ready to check in my car promptly upon arrival. The service was friendly and promptly done. The waiting area is comfortable and quiet. More
by MSewall
Employees Worked With
Rachel Rolli
May 27, 2019
Outstanding Service The professionalism and purpose of wanting to help was superb. Andy Caldwell and his associates went above and beyond the KIA paradigm to allow me to The professionalism and purpose of wanting to help was superb. Andy Caldwell and his associates went above and beyond the KIA paradigm to allow me to purchase a vehicle. I am most appreciative. Jon Peskin More
by jon.peskin
May 24, 2019
Great Experience they make everything super easy and are very eager to help !! I had a very positive experience while buying my first car through a dealership and woul they make everything super easy and are very eager to help !! I had a very positive experience while buying my first car through a dealership and would recommend this dealership to anyone ! More
by msanborn
Employees Worked With
Timothy Bassett, Henry Gregoire
May 23, 2019
Great Service! I have been getting my cars serviced at Columbia Ford for years now. They are a great team of people all working to give you the best customer service I have been getting my cars serviced at Columbia Ford for years now. They are a great team of people all working to give you the best customer service and repair work possible. I highly recommend them for there excellence in customer service and awesome service work! More
by Cdemaw
May 22, 2019
Great service! I had an oil change, tire rotation and a recall for airbag replacement. I was dropped off and picked up by Columbia car service which was great! I had an oil change, tire rotation and a recall for airbag replacement. I was dropped off and picked up by Columbia car service which was great! More
by hhhnurse
May 20, 2019
Maintenance and sensor repair I needed a maintenance check up and my sensor on the back door replaced. They gave me a ride home and picked me up all within 2 hours. They had to ord I needed a maintenance check up and my sensor on the back door replaced. They gave me a ride home and picked me up all within 2 hours. They had to orders the sensor so I needed to come back in 2 days. Overall, the service was great! More
by Starr,nicole7446
Employees Worked With
May 20, 2019
Repair Review Took my F-150 in for necessary repairs. The service team identified that it was covered by warranty and had it quickly repaired and I've had no proble Took my F-150 in for necessary repairs. The service team identified that it was covered by warranty and had it quickly repaired and I've had no problems since. More
by Mike0925
Employees Worked With
May 20, 2019
New Sportage I was worried, having negative equity in my last car, that I wouldn't be able to get into a new one for the desired payment I was looking for. Not on I was worried, having negative equity in my last car, that I wouldn't be able to get into a new one for the desired payment I was looking for. Not only did Tim and Jimmy get me the payment I needed, but they got me in my new car the same day!!! This dealership is amazing!! More
by hsten10
