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Columbia Ford Kia
Columbia, CT
3,453 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,453 reviews
June 30, 2019
Awesome dealer ! Thank you Columbia Ford ! I have purchased two vehicles from Columbia Ford and could not be happier with the professional, friendly, and down to eart Thank you Columbia Ford ! I have purchased two vehicles from Columbia Ford and could not be happier with the professional, friendly, and down to earth folks there. The showroom and facilities are second to none and deals are awesome! See you soon for my next vehicle purchase. More
by Lujack007
June 30, 2019
Impressive Dealership Just bought a GMC Sierra from this dealership and I am very satisfied with my purchase. They have a relaxed atmosphere and were friendly and low key. Just bought a GMC Sierra from this dealership and I am very satisfied with my purchase. They have a relaxed atmosphere and were friendly and low key. This dealership is different than most and I wasn’t pressured to buying a vehicle I didn’t want. Was a smooth process and it was a pleasure doing business with Columbia! More
by caleb_tucker
June 29, 2019
Very pleased with the Transaction All Transactions from beginning to end ,were perfect. Starting with initial trans action,sales consutation, finance process and vehicle overview, was All Transactions from beginning to end ,were perfect. Starting with initial trans action,sales consutation, finance process and vehicle overview, was all extremely pleasant.. I would recommend Columbia Ford to any one buy ing a vehicle. More
by Road warrior
June 27, 2019
Very Polite and Efficient Tim Bassett and Jimmie Bletsch were very polite and efficient in helping us purchase a vehicle we saw on the cars.com app. The car had a noise during Tim Bassett and Jimmie Bletsch were very polite and efficient in helping us purchase a vehicle we saw on the cars.com app. The car had a noise during a test drive and they worked with the dealer’s service department to get it remedied with one day so we could proceed with the purchase before leaving on a trip the following day. Jake Gurzler was friendly and prompt in getting the closing paperwork processed. More
by THPenn
June 27, 2019
No Documentation of Service Performed (1) After the service was performed I was sent an email with a hyperlink to the documentation about the service. The hyperlink failed to connect to (1) After the service was performed I was sent an email with a hyperlink to the documentation about the service. The hyperlink failed to connect to the server after numerous tries over days. (2) After the service was performed, as my wife was leaving she was asked if anyone had talked to her about the oil leak that had been found. No one had told her about the oil leak or the necessity of returning a week later to have it fixed. (3) After the service was performed no one came into the waiting room to let my wife know that the car was ready. She sat there for who knows how long before she noticed the car in the parking lot. Fortunately the color of the car is distinctive. Other than for warranty repairs we will not be back. More
by Ritchie
Employees Worked With
June 27, 2019
Terrible and not worth it! A free oil change turned in to a costly turbo swap. I own a 2000 Ford f-250 super duty with a 7.3L powerstroke. This truck normally takes 15w 40 motor A free oil change turned in to a costly turbo swap. I own a 2000 Ford f-250 super duty with a 7.3L powerstroke. This truck normally takes 15w 40 motor oil. The only time that 10w 30 is recommended but not required is in temperatures below freezing. By this time of the oil change, temperatures were already in the 70's. The thin motor oil got so thin while driving that it wasn't being supplied to the top of the turbo which caused it to overheat and fail. When the dealership was confronted about it. The only answer they could give me was they've been putting this oil in diesel trucks for the last 15 years when on their site and in the owner's manual, it clearly says to use 15w 40 and my truck is 19 years old, not 15. They told me it was nothing they could do about. They couldn't even give me a rental car while my truck was getting repaired even though I bought the truck through them and I'm still paying on it, which is another thing I had to pay out of pocket. Not only did I have to buy another turbo but I also had to sell one of my rifles to help pay for everything. More
by 2000_Powerstroke
Employees Worked With
June 26, 2019
Nice truck They had the truck I wanted with options I wanted . Easy to deal with. They have a Nice building and showroom. The truck was clean and ready to go. They had the truck I wanted with options I wanted . Easy to deal with. They have a Nice building and showroom. The truck was clean and ready to go. More
by Ford truck
Employees Worked With
Tony Mauro
June 24, 2019
Great dealership I’ve purchased 5 vehicles from Columbia ford within the last 3 years and the service is always consistently great. I highly recommend them to anyone s I’ve purchased 5 vehicles from Columbia ford within the last 3 years and the service is always consistently great. I highly recommend them to anyone shopping for a vehicle. More
by Devon.
June 23, 2019
Customer Service is terrific Columbia Ford has a terrific service department. The staff is friendly and courteous. The work is done in a timely manner and explained. They even Columbia Ford has a terrific service department. The staff is friendly and courteous. The work is done in a timely manner and explained. They even had snacks. More
by bobkat
June 23, 2019
Great dealership to work with Tim and Jimmie were amazing they always are a huge help I've always wanted an SUV coming here has always been a great experience. I love my new car. T Tim and Jimmie were amazing they always are a huge help I've always wanted an SUV coming here has always been a great experience. I love my new car. Thank you guys for everything. You may have a new customer soon trying to get my mom to get a new car. So well see you soon More
by Colleen1988
