Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,454 reviews
Excellent customer service, knowledgeable and professional Matt was very helpful from start to finish. Every question was answered promptly, refreshments were provided and the overall experience was great. I w Matt was very helpful from start to finish. Every question was answered promptly, refreshments were provided and the overall experience was great. I would recommend Matt and Columbia Ford Kia to anyone looking for great service and quality vehicles. More
What more could you expect Took the car on time, work was done quickly and I was told what was done and what may be needed in the near future Took the car on time, work was done quickly and I was told what was done and what may be needed in the near future More
70,000 Maintenance & Recalls I was very happy with how professionally my service requests were handled. Specifically in the area of personalized communications that took place fro I was very happy with how professionally my service requests were handled. Specifically in the area of personalized communications that took place from my first phone call through the completion of my service requests. More
Awesome car buying experience. They found the used car that I was looking for with everything I wanted for options. Even better, it was in my price range. This is my fourth buying They found the used car that I was looking for with everything I wanted for options. Even better, it was in my price range. This is my fourth buying experience with this company and they never disappoint! Their customer service is 5 star! More
Great shopping experience Columbia let's me shop the way I like and give me a to the point deal that need little to no haggling. They are always fair on trade and treat me well Columbia let's me shop the way I like and give me a to the point deal that need little to no haggling. They are always fair on trade and treat me well with all my particularities. I will be back for my next purchase. More
No nonsense dealer! I have bought over 10 new cars in the past 16 years and always had at least one problem with each dealership, this dealership was the easiest to work I have bought over 10 new cars in the past 16 years and always had at least one problem with each dealership, this dealership was the easiest to work with despite being 80 miles from my home. More
oil service/tire rotation I had waited for my car to be serviced and service was compete within a reasonable time. Received great customer service. The waiting room area wa I had waited for my car to be serviced and service was compete within a reasonable time. Received great customer service. The waiting room area was comfortable. More
Bad battery cell weekSaturday morning I went out to my truck Saturday morning to go to work and the battery was dead the vehicle only had 7600 miles on it. I called the service department I went out to my truck Saturday morning to go to work and the battery was dead the vehicle only had 7600 miles on it. I called the service department and told them the issue. They did not have anyone on Saturday morning that could check it but they would put me in the queue for the following week. The individual I spoke with explained they were booked to Thursday but if I left they vehicle they would try to slide it in if an opening was available. Monday morning I got a call that the issue was fixed and I could come down at anytime to pick my truck up. I spoke with Joe who was professional and courteous. Thank you for your great service. More
Super Duty purchase Excellent sales team, I worked with Tony and Eric on my new Super Duty purchase and couldn't be happier! Thanks! I will return to Columbia Ford for al Excellent sales team, I worked with Tony and Eric on my new Super Duty purchase and couldn't be happier! Thanks! I will return to Columbia Ford for all my Ford needs! More
F350 work The customer service at this dealership is second to none. Everyone I dealt with was responsive and helpful and my issue was resolved quickly. I would The customer service at this dealership is second to none. Everyone I dealt with was responsive and helpful and my issue was resolved quickly. I wouldn't trust my truck to anyone else! More