Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Buy a new vehicle!! Went to buy a new vehicle. I worked with Edward Carpenter. He was very friendliness and made me comfortable. Conversation with him was very funny. I w Went to buy a new vehicle. I worked with Edward Carpenter. He was very friendliness and made me comfortable. Conversation with him was very funny. I was able to do test drive and see vehicle detail. I would definitely work with Edward again in the future. More
Routine service is routinely sterling The waiting area is comfortable. You are offered free coffee that is not warmed sludge. You have the impression that the people are professionals. The waiting area is comfortable. You are offered free coffee that is not warmed sludge. You have the impression that the people are professionals. An automobile, for most of us, is a serious and expensive tool that requires regular attention. Most of us are cowed by the complexity of modern cars and trucks into seeking professional service; shade tree mechanics need a computer these days. So, vehicle dummies, like me, have to find a service provider they can trust. So far, Columbia Ford Kia has earned my trust. More
Lease a vehicle. Went to lease a new vehicle. I worked with Matt Milci. He was personable,and knowledgeable. Was a very smooth transition. His friendly manner Went to lease a new vehicle. I worked with Matt Milci. He was personable,and knowledgeable. Was a very smooth transition. His friendly manner definitely put me at ease.....would definitely work with Matt again in the future. More
Best vehicle sale I have experienced, hands down! I was Best vehicle sale I have experienced, hands down! I was able to drive through the lot and see every vehicle, thanks to the exacting detail by lot ma Best vehicle sale I have experienced, hands down! I was able to drive through the lot and see every vehicle, thanks to the exacting detail by lot manager Henrie Gregoire! Walked the lot to look closely at vehicles of interest without sales pressure. Walked in to the impressive showroom and was professionally greeted and taken care of at the reception area, great customer service Gail! She introduced me to the very knowledgeable and respectful Tim Bassett. After determining how destiny placed me at Columbia Ford, we got right to work. We went for a test drive and he showcased all the features of the 2019 F-150s. He masterfully explained the options in an efficiently well-organized mannert and let me have an opportunity to spend ample time with another truck so my family could experience it. Tim’s polished approach definitely set the bar for others to emulate, BZ. When I returned Tim had a day off and the other sales mangers were busy so the General Manager, Eric Bates stepped right in and personally handled the no-hassle sale. Since I was in the right place at the right time I received an all-inclusive stay in Eric’s office and he didn’t leave except to give me a tour of the dealership and make sure the rest of the team was running smoothly(a sign of quality deck-plate leadership.) He gave me a number and then I gave him a number and he asked why and I was able to substantiate the why, and the deal was done with my substantiated number. His deal was over $8000 better than another dealership’s “best deal.” The entire process was frictionless!!! Eric Gates is the epitome of professionalism and explained every detail as we went. Prior to working with Eric’s team at Columbia Ford I was very jaded, now I found a extremely professional, respectful, knowledgeable, courteous and honest dealer that also has chocolate chip cookies!!!! Zero stress purchasing a beautiful 2019 Silver Spruce 3.5L Lariat, awesome truck, not quite as fun as restoring a shutdown reactor and engine room while submerged on a submarine, but definitely a pleasure to drive. Thank you for what you do Columbia Ford. P.S. Simoniz coating offered at your dealership is looking awesome. Very Respectfully, Rick Scarpa More
Friendly and well informed Matt Milici was very friendly and helpful. He took the time to find out exactly what we were looking for. When we picked up the car everyone was very Matt Milici was very friendly and helpful. He took the time to find out exactly what we were looking for. When we picked up the car everyone was very helpful and willing to go over the car with us and to make sure the vehicle was to our satisfaction and to be sure we would know how a good percentage of the options worked. Matt spent a considerable amount of time with us going over everything and answering all of our questions. More
Telluride Attentive service, respectful, friendly, authentic family-oriented business. Ryan and his team worked diligently to give us the best deal for our new Attentive service, respectful, friendly, authentic family-oriented business. Ryan and his team worked diligently to give us the best deal for our new Telluride. The coy pond was a big hit for our son as he patiently waited for our deal to close😊 More
Great Experience! It was a pleasure working with Tim Bassett during my recent purchase of a 2020 Ford Escape at Columbia Ford. He was very knowledgeable and provided It was a pleasure working with Tim Bassett during my recent purchase of a 2020 Ford Escape at Columbia Ford. He was very knowledgeable and provided excellent customer service. Also, Jimmie as well as everyone else at the dealership, was pleasant and accommodating. It has just been an excellent experience! Thank you so much! More
Bobby is always extremely pleasant and easy to work with! I have been getting my service done for my 2013 Kia Sorento there for 6 years and will continue is always extremely pleasant and easy to work with! I have been getting my service done for my 2013 Kia Sorento there for 6 years and will continue to do so! More
No pressure service Found Bobby Eskey to be very informative and easy to communicate with. Work was completed as described and in time frame promised.. I would recommend Found Bobby Eskey to be very informative and easy to communicate with. Work was completed as described and in time frame promised.. I would recommend Columbia Ford for auto purchases and service. More
Falsification of maintenance Fourth time have caught technician falsifing multipoint inspection. Will not be using your maintenance facility anymore and would not recommend due co Fourth time have caught technician falsifing multipoint inspection. Will not be using your maintenance facility anymore and would not recommend due continued falfication of maintenance. More