Columbia Ford Kia

I gotta say it was a very wonderful experience. Andy was great he answer all my questions he helped me out to get into the car I wanted. I’m going to tell my friends and family members to come here when th great he answer all my questions he helped me out to get into the car I wanted. I’m going to tell my friends and family members to come here when they are looking to buy a car I love them. More

Jordan was the best salesman! He Made it a pleasant experience from start to finish. We will definitely be buying all of our cars through him. Henry (sales manager) was a pretty cool guy too. experience from start to finish. We will definitely be buying all of our cars through him. Henry (sales manager) was a pretty cool guy too. More

Third time is a charm! We originally went here from a Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the c Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the criteria we were looking for. Once my family and I drove the hour away to get there the truck was not in fact how it was listed online (stated it was a diesel, but it was a gas). Since we were already there they showed us a true diesel truck that was $20,000 over what we wanted to spend and then did not understand the reason we were not interested in purchasing it; we left that day not feeling very happy or impressed. One week later (after searching other dealers) I went back thinking maybe looking at another truck that was a gas, but a good price and pristine pictures online might be a true option now, I called first was told they would pull it out and it had no issues- was a great truck and super clean. Upon my inspection before even test driving it the truck was full of rust and rot on the rocker panels and the doors. I was not very happy to say the least and left the dealership. A few days later I received a survey and of course I was willing to participate, so I left my open and honest feedback on my experience with the dealership. About 30 minutes later I received a call from Eric there who apologized, listened to my concerns, listened to what my wants and needs were in a truck and for my family and wanted to see what he could do to make this right. Finally, the call came in there was a truck and it sounded perfect, my family and I drove out again met with Tony who was truly amazing to work with. There was the 2014 Ford F-350 Super Duty Turbo Diesel Lariat clean and waiting for us to test drive it. Tony was professional , patient, and very knowledgeable. He even bought our son half the vending machine because we were there during and after lunch! Financing and registration went smoothly too, everyone we encountered that day was top notch. Needless to say third time was a charm for sure and we went home with a beautiful big truck for my family to love for years. Our opinion on this dealership sure went from one star to five! Maybe a full tank of diesel can be put in the next one haha, this one was only at a quarter of a tank. Either way though.... thank you for making it right and we sure love the new truck! More

Very professional, courteous and complete service. Always a friendly and inviting department to walk into. Willing to go above and beyond!!! Their cozy waiting area and cafeteria are really nice while waitin a friendly and inviting department to walk into. Willing to go above and beyond!!! Their cozy waiting area and cafeteria are really nice while waiting!! Cookies are 👍 great More

New vehicle purchase Matt assisted me with the purchase of a new F350 and was very informative about the product. He was pleasant to work with and I had a pleasant experie Matt assisted me with the purchase of a new F350 and was very informative about the product. He was pleasant to work with and I had a pleasant experience at this dealership and look forward to the next purchase More

Very pleasant experience. Matt was helpful all along the buying process and helping me get a very low interest rate. Thanks so much! Frank Z buying process and helping me get a very low interest rate. Thanks so much! Frank Z More

Pleasant & Professional Andy Cadwell from the beginning phone call answered all our questions, was very knowledgeabe and open to meeting with him to our convenience. He made Andy Cadwell from the beginning phone call answered all our questions, was very knowledgeabe and open to meeting with him to our convenience. He made a very long process seem doable. More

Great! The the low tire pressure light came on in my car, it was taken care of quickly, tires needed air no problem, no repairs needed. Great service. The the low tire pressure light came on in my car, it was taken care of quickly, tires needed air no problem, no repairs needed. Great service. More

tire rotation Your service guy gave me the report, said cars done and ok. Since the tire rotation was skipped at our first/last service in June, I asked about the Your service guy gave me the report, said cars done and ok. Since the tire rotation was skipped at our first/last service in June, I asked about the tire rotation. I was told then It wasn't need since there was only 3700 miles I was told, with no enthusiasm that if I wanted it done, you could bring the car back in, put on the lift and rotate the tires. He also said it was not really needed, as the tread was all, 8mm all tires. I'm not a mechanic but I always thought the tire tread depth was for tire overall wear and/or a suspension problems. The main reason to rotate the tires their life as maximized of all 4 tires. I guess I must be more specific next time. More

excellent service deartment Columbia Ford/Kia has been a great dealership since I bought my F-150 in 2014. Each time I required service beyond a lof visit, I have been treated wi Columbia Ford/Kia has been a great dealership since I bought my F-150 in 2014. Each time I required service beyond a lof visit, I have been treated with respect and professionalism. More