Columbia Ford Kia

I will be coming back for every future Ford purchase Tony was a great help, they handled everything swiftly even in the midst of the pandemic. I purchased a commercial van for our business and the proces Tony was a great help, they handled everything swiftly even in the midst of the pandemic. I purchased a commercial van for our business and the process went smoother than imagined. I can't wait to work with Tony and the Columbia Ford group again on our future needs. More

Columbia Ford KIA was very welcoming and friendly when I went in to look for a new vehicle. I was impressed with the atmosphere of the dealership. Very professional but not intimidating. went in to look for a new vehicle. I was impressed with the atmosphere of the dealership. Very professional but not intimidating. More

Great price, professional sales staff, clean and customer convenient facility. Both John and Eric were easy to negotiate without being pushy. They were both able to quickly answer any technical questions I convenient facility. Both John and Eric were easy to negotiate without being pushy. They were both able to quickly answer any technical questions I had. More

Columbia Ford, Dealer Excellance. Columbia Ford was an excellent car buying experience. Salesman was a pleasure to work with as was the finance department. Clean, professional and invi Columbia Ford was an excellent car buying experience. Salesman was a pleasure to work with as was the finance department. Clean, professional and inviting environment. Highly recommend. More

Very pleased I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you wit I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you with any assistance that you may need. Thank you for being there More

Excellent customer service and my purchase met all expectations. Great dealership to shop new or used vehicles with a large selection of makes and models. expectations. Great dealership to shop new or used vehicles with a large selection of makes and models. More

Very smooth servicing in this crazy covid-19.times, I felt very safe the dealership was clean and sanitary. I also enjoyed great fast service felt very safe the dealership was clean and sanitary. I also enjoyed great fast service More

EMISSIONS RECALL THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE CUSTOMER. IT TOOK FOUR (4) TELEPHONE CALLS TO GET IT SORTED OUT. MAYBE SOMEONE SHOULD OF INVESTIGATED THE INFORMATION THEY RECEIVED IN REGARDS TO THE RECALL TO MAKE SURE THE SERVICE DEPARTMENT PROVIDED THE CUSTOMER WITH THE PROPER CERTIFICATION REQUIRED BY THE STATE OF CONNECTICUT. IT STARTED WITH THE SERVICE MANAGER TO THE SERVICE REPRESENTATIVE UP THE THE NEXT MANAGER. More

What a wonderful experience! John and Jimmie, along with the rest of the Columbia Ford team made by experience! They were professional and provided the highest level of customer service. I will definitely b the rest of the Columbia Ford team made by experience! They were professional and provided the highest level of customer service. I will definitely be a repeat customer! More

Columbia Ford Kia went above and beyond during the purchase of my new truck. They were helpful, understanding, and really took the time to make sure I was comfortable with every detail. They tried t purchase of my new truck. They were helpful, understanding, and really took the time to make sure I was comfortable with every detail. They tried to save me money and find what was best for me. This dealership is great and I will make sure to recommend to anyone I know looking for a car. More