Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Ford Kia
Columbia, CT
3,454 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,454 reviews
June 17, 2020
Awesome! I've purchased two vehicles from Columbia Ford Kia, and have been a service customer for many years. The attention they give to the customer, in both I've purchased two vehicles from Columbia Ford Kia, and have been a service customer for many years. The attention they give to the customer, in both sales and service,is second to none. I will certainly be a repeat customer once again when it's time for a new vehicle. More
by davidchristianson3
June 15, 2020
The dealers at the dealership where very friendly, nice, polite, fast but patient, helpful, reasonable, kind, truthful. The store was very beautiful, neat, different, one of a kind. polite, fast but patient, helpful, reasonable, kind, truthful. The store was very beautiful, neat, different, one of a kind. More
by Jennifer
June 14, 2020
We bought our vehicle at the end of 2017, and since we bought it, the passenger side seat belt alarm goes off even with no weight on the seat. I mentioned it at our first service appointment and was told bought it, the passenger side seat belt alarm goes off even with no weight on the seat. I mentioned it at our first service appointment and was told she wasn't sure how much weight needed to be on the seat for the sensor. Since then, I've brought it up a few more times and each time they didn't seem to care. Only this last time, did they actually do something. Come to find out it needs a new seat cushion which will now cost me $770 to fix since its not covered under r r warranty. The vehicle is already getting close to 100k so my husband and I do not think it is worth fixing. I think after we bought it, I mentioned it to the sales guy and he told me to check with service. I will never go back to Columbia Ford/Kia for another vehicle though. More
by Scannella04
June 12, 2020
Wonderful experience buying a carGreat people will Wonderful experience buying a car Great people will recommend to others Got me in and out hassle free Leased first Kia through then will use for fu Wonderful experience buying a car Great people will recommend to others Got me in and out hassle free Leased first Kia through then will use for future use as I did with this one Edward was awesome More
by LmGmKr
June 12, 2020
Vehicle brought in for recall work. Which was done unfortunately it took a week as they waited for parts when they had a week lead time. No rental offered and they found 1700 dollars of repairs that w unfortunately it took a week as they waited for parts when they had a week lead time. No rental offered and they found 1700 dollars of repairs that weren’t required. Just saying. Good at sales lousy service. They got three stars because they delivered car on completion. Would of been less More
by Gunny
Employees Worked With
June 11, 2020
C0lumbia Ford is one of the nicest places to deal with. All staff is totally concerned about satisfying their customers. I would recommend your dealership anytime. All staff is totally concerned about satisfying their customers. I would recommend your dealership anytime. More
by Patricia
Employees Worked With
June 11, 2020
Excellent I've had service done at Columbia Ford on various vehicles over the years, and the experience has always been positive. The technicians and advisors a I've had service done at Columbia Ford on various vehicles over the years, and the experience has always been positive. The technicians and advisors are competent and professional, and the environment they provide is very accommodating whether leaving the vehicle or waiting on the premises. This is especially true during these unsure times dealing with a pandemic. Columbia Ford continues to serve their customers well. More
by davidchristianson3
June 06, 2020
The entire experience was great. John Senick was a pleasure to deal with, I would definitely recommend him to my family and friends. Every member of the team was friendly and professional. I test drov pleasure to deal with, I would definitely recommend him to my family and friends. Every member of the team was friendly and professional. I test drove my truck in the morning and John, Jimmy and Eric made it possible to drive it home the same day. This was so efficient and I was grateful. More
by Chris
June 06, 2020
Great service & friendly staff! Exceptionally clean dealership, very happy with my vehicle purchase. Would highly recommend Columbia Ford kia to anyone looking for a new or used car. dealership, very happy with my vehicle purchase. Would highly recommend Columbia Ford kia to anyone looking for a new or used car. More
by ejea1330
June 05, 2020
Oil Changes I am always very impressed by the waiting area and comfortable space to relax while we wait. People are friendly, seem to work with purpose, take time I am always very impressed by the waiting area and comfortable space to relax while we wait. People are friendly, seem to work with purpose, take time to say hello and smile, You can't see their smiles right now but you see there eyes smile and cheeks go up. LOLOL. Dave Munkelt is my favorite person. Always takes time to share what's new in the sales area and asks how we are doing. Great to see! More
by pammunkelt
