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Columbia Ford Kia

Columbia, CT

4.9
3,506 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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234 Willimantic Road, Route 6

Columbia, CT

06237

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Showing 3,506 reviews

June 18, 2024

Horrible horrible experience. They sell me. Brand new Ford Escape that already needs an entire cylinder head replaced. Was told that oil change was done & a flush to get rid of me More

by iboremski
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew DuPont
Jul 17, 2024 -

Columbia Ford Kia responded

Hi Ian, I wanted to reach out in regards to this situation. I looked into your last service visit and I can ensure you that work was done to your vehicle. Regardless, I would still love to help however I can. We strive for every customer to have an excellent experience with us and I would like to hear from you so I can get a better considering of what happened. Please give me a call at (860) 288-2886 and ask for Nicole. Thank you, Nicole Mooney

June 12, 2024

Mike was very knowledgeable and accommodating and made us feel 100% confident going with Columbia Kia! More

by rebakra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Very professional customer service. Andy and Jimmy were great to work with from the beginning all the way through signing the paperwork on my new Kia Forte. Would highly recommend and More

by MichelleL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Great customer service. Jordan was great to work with. He went above and beyond to be helpful and get me the car I wanted. I would gladly work with him to buy another car fr More

by MEY13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Handfield
June 08, 2024

Great customer service. All repairs were done in a timely manner even with the unexpected need to order a headlight. More

by UconnGold13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Had a great experience with Ryan at Columbia KIA. Would recommend to anyone looking to buy. More

by Stryan0525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Columbia ford is always a great experience. Bobby and Fernando in service are fantastic. Always willing to help and take their time explaining things. The waiting room is very comfortable whi More

by Dominator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I have now purchased one car with a trade in and leased another within the last year. Going to Columbia Ford Kia feels like going to your hometown fair- no slick sales tactics, honest people, and kind. T More

by Kia convert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM- awesome, finance dept- awesome
June 05, 2024

Since I moved to the Windham area, I started using Columbia Ford Kia as my service department. I have also bought two cars from them, and I am considering another one. They are very helpful and prof More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Jordan was very professional and helpful! He updated us every step of the way ensuring we were informed of the whole purchasing process (registration, discounts, etc.) More

by JCTGIF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Handfield, Alisa Velasquez
Jun 06, 2024 -

JCTGIF responded

Jordan was very professional and helpful! He updated us every step of the way ensuring we were informed on the whole purchasing process (registration, discounts, selections, etc.)

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