Back

Columbia Ford Kia

Columbia, CT

4.9
3,455 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
Contact Dealership

234 Willimantic Road, Route 6

Columbia, CT

06237

Directions

By Type

Showing 3,455 reviews

October 21, 2020

You have disappointed me beyond my lowest expectations. You and your dealership have proven to be less than honest and a business I cannot trust. You sold me a bill of goods that cost me dearly to fix and More

by Del D. Gomes
Customer Service
Recommend Dealer
No
Employees Worked With
Edward Carpenter
Oct 26, 2020 -

Columbia Ford Kia responded

Hello Del. I am so sorry you feel this way. As a full disclosure to people viewing this review, we sold you a vehicle that was 15 years old with only 45k miles on it. We inspected it and it passed our inspection for a 15 year old unit. The vehicle was offered as an "AS-IS" sale and that is how it was conveyed. We did everything by the book and even offered to bring it in to have it reinspected which you declined. We did everything on this sale that was reasonable to do considering the vehicle's age and condition. Please do not hesitate to call me to re-review. Best, Eric Gates - GM

Oct 26, 2020 -

Del D. Gomes responded

False. There was no discussion about warranty until after purchase and being handed the keys. I protested then, but to no avail. The suspension system was shot. I mentioned this during test drive to the salesman (assuming it would be covered under a 30 day warranty ...... at minimum). This is standard and commonly expected when purchasing a vehicle for $12,500.00). You never offered to fix anything. You wanted to see the car ..... I sent you pictures and assessment from a qualified repair shop. I subsequently replaced the struts and upper mounts at a cost of $2,500.00. Your response was "Buyer Beware" and deserted me. That was something for a customer to hear ....... and perhaps the only truly honest statement rendered.

October 20, 2020

From initial contact to signing the contract, each person at Columbia Ford was excellent. Friendly, professional, and knowledgeable, they all went above and beyond routine customer service. More

by ibjp2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

I went to this dealership to because they had the perfect car i was looking for. They made it so easy for me. The salesman Dave was awesome ! He was personable and Kind. They respected my time and needs More

by Agermaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Milici
October 18, 2020

Always an easy car shopping experience with John. Was able to tell him what I was looking for on Monday and by Friday they had my new vehicle ready from another dealer. Less than two hours total at t More

by dsprokop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

The entire staff were excellent. They listened to our needs and provided purchase options without pressuring us into buying. Denny, Andy and Jake were great to work with. More

by Don & Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

They were fast and all problems fixed. Service manager was very curtious and professional. . I recommend anyone that needs service go see Columbia Ford. Thanks to a great crew! More

by Nikgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Service was all good, as expected. Dropped the truck off the night before and picked it up after the service hours closed, a salesmen checked me out and off I went, no issues! Thanks More

by seldencove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

You guys are the best! Especially V. He left me a card with the cutest sheep on it! Thank you V.! You did great work! More

by MikeBegun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor?
October 13, 2020

I have worked with this dealership for the purchase of my last 3 vehicles and they have always been very knowledgeable, professional, helpful and courteous. More

by jennifer.lucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Andy was an excellent Sales Person. I really enjoyed my experience working with this dealership. I would highly recommend Columbia Kia and Andy as your Sales Person. Thank you for a great experience! I lov More

by Shelly A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Novicky
...
106
...