Colorado Auto Finders

Colorado Auto Finders responded

Hello JT Thank you for taking the time to leave us a review. We are committed to delivering quality service, in a stress-free environment, and are glad that it showed. Your feedback is an encouragement to us. We appreciate your repeat business and are truly grateful for your recommendations. We look forward to serving you again in the future! Congratulations on your new vehicle.

Colorado Auto Finders responded

Hello, Thank you for taking the time to leave us a review, and for your feedback! It makes our day to hear how much our customers love the great service they’ve received from our team. They truly pride themselves on delivering a positive car buying experience to our customers. We have passed along your review to our team and look forward to seeing you in our store again.

Colorado Auto Finders responded

Hello Gunnar, We regret that you are having issues with your vehicle. While we did sell you a car with an announcement, that announcement was made before the completion of the sale. Once the announcement is made during the sales process the customer is completely within their right to refuse to purchase the car. However, that was not the case, and you signed off on the announcement. The issue you are currently having is not related to the announcement that was made. Our service department attempted to correct the current issue and informed you they needed more time to drive the car to ensure the repair was complete. Since you refused to allow us extra time to drive the vehicle to check for completion and picked up the car, we are no longer able to assist you, We can't fix, or diagnose a car that is no longer in our possession. From the extensive number of emails that have been sent to you by both our GM and our service manager, it appears that we have made multiple attempts to accommodate you.

gunnar marr responded

You guys disclosed a accident after I was signing the contract so it was a pressure move on you're end, you said the car was good to be sold with zero issue but when my mechanic scanned it the motor mounts are bad " electric power control 1000$ plus price to install, the information center is broken and will not close into the dash like it should, the rear seats HVAC is broken along with all 4 upper control arms on both sides and that's not including the intermittent issue that causes the car to go into limp mode on and off so it's impossible you didn't know about all these issues if you did a real professional scan on the car. You sold me a bad vehicle and passed it off as good to sell. The rear tail light leaks as well and it's a LED unit so it cost 600$+ to replace not included the labor, what you guys sold me is a giant mistake I'll regret for the next 70 months. I hope no one ever buys another car from you guys.

Colorado Auto Finders responded

Hello, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with the purchase of your new vehicle. We look forward to serving you again!

Colorado Auto Finders responded

Hello Mario, We regret to hear that you are having a problem with your car. Please reach out to us so we can assist you, as we are unware that there was any issues with your vehicle.

Colorado Auto Finders responded

Hello Johnathan, It was an absolute pleasure doing business with you, and your beautiful family. We are thrilled that you had a positive experience, and are excited to earn your business in the future.

Colorado Auto Finders responded

Hello, thank you for leaving us a review. We are happy that our staff was able to keep in touch and get you into your first luxury vehicle!