Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,781 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,781 reviews
May 22, 2007
I bought my Passat from Patrick Motors and have not had any issues with them but when it came to getting someone to atleast look at it when I was having problems they couldnt get me in until the following any issues with them but when it came to getting someone to atleast look at it when I was having problems they couldnt get me in until the following week. I called Colonial to see if someone could see my car they told me to come in that same day and someone would atleast take a test drive to try and get to the problem. I talked to Bill McGrath on the phone and he was fabulous. When I got there Bill set me up for a test drive with Kevin he knew exactly what it was. They checked to see if they had the part and squeezed me in that day! They went above and beyond what Patrick has done for me!!! Would absolutely call them first to get a service appt. More
by amcacct
Employees Worked With
Bill McGrath and Kevin
