
Colonial Volkswagen of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Great experience! Stephan was great! I just bought a 2017 VW Jetta and found the entire process to be seamless. He was able to get me the price that I wanted for my n Stephan was great! I just bought a 2017 VW Jetta and found the entire process to be seamless. He was able to get me the price that I wanted for my new car as well as answer any questions that I had. I would recommend him, and Colonial VW, to anyone looking for a new VW! More
Quick and easy Just bought a new 2016 Jetta Sport from Pierre Saliba at Colonial VW of Westborough. I responded to a TrueCar price quote ($15,029!) for any in-stock Just bought a new 2016 Jetta Sport from Pierre Saliba at Colonial VW of Westborough. I responded to a TrueCar price quote ($15,029!) for any in-stock Jetta Sport car, but by the time I got there the one on the lot had been sold. Colonial honored the advertised price anyway and got me exactly the car I wanted from another dealership at a ridiculously low price, almost $6,000 off MSRP. I couldn't be happier with the service I received and would gladly recommend Colonial to anyone looking for a new VW! More
BAD SERVICE AND SALE I have to say my experience with this dealer was the worst ever in my years of shopping for cars!!! I left the dealer today in tears, NEVER did I fee I have to say my experience with this dealer was the worst ever in my years of shopping for cars!!! I left the dealer today in tears, NEVER did I feel so betrayed and ripped off by dealer like today. Bob the service manager had me waiting 3 hours today, to tell me NO, I can't help you. I honestly would tell anyone to please have your car checked by someone other than this service department before purchasing any of their used vehicles. I was sold a new used car with tires that 3 months into my purchase, have to be changed bc they were to cheap and dishonest to replace them before my purchase. The worst part is that Bob the service manager told me today... "We replaced your brakes". Basically, in a nut shell, they sold me a car with tires that were old. I trusted they were in great condition. But they weren't...and know I have to deal with changing them. When I should be enjoying my new car with new tires. Hard lesson learned you can't trust NONE of these PEOPLE at COLONIAL VOLKSWAGEN!!!!! ESPECIALLY BOB who allowed a vehicle to leave the lot with not only an old cabin air filter but 4 old tires. They have NO CONSIDERATION for their customer and their satisfaction. ALL they care about is numbers and MONEY$$$$$$!!!!!!! HORRIBLE DEALERSHIP!!!!!! More
AMAZING! Stephen helped me find the perfect car! Stephen helped me find my dream car! I had a great experience during the process and Stephen really made everything easy, fast, and fun. I recommend t Stephen helped me find my dream car! I had a great experience during the process and Stephen really made everything easy, fast, and fun. I recommend this dealership to my friends and family. Stephen was very helpful and nice during the whole process. More
Great experience! Jay and Leo went out of their way to find me the car I wanted that was at another VW dealership..and got me in it within 3 days! Love my new VS Beetle Jay and Leo went out of their way to find me the car I wanted that was at another VW dealership..and got me in it within 3 days! Love my new VS Beetle convertible! Gina was a great help prior to visiting the dealership answering all my questions promptly via email. More
Great experience, would recomend Five stars all around. Buying a car is not something to take lately and if you want a professional, friendly environment where you walk away feeling l Five stars all around. Buying a car is not something to take lately and if you want a professional, friendly environment where you walk away feeling like you got the best deal, come here. Jason answered all of the questions I had without me even having to ask them. Incredibly thorough. Also wanted to add that the line of communication is very great even after leaving the dealership. More
Great experience at Colonial We purchased a VWPassat from Colonial in Westbrough. Our sales person, Connor Bayliss, was professional, helpful, and friendly. We were able to quickl We purchased a VWPassat from Colonial in Westbrough. Our sales person, Connor Bayliss, was professional, helpful, and friendly. We were able to quickly narrow what we wanted in our choice and were shown cars that met our criteria. Connor worked to provide us with a very good deal. Negotiating the price was not a lengthy process we reached a deal quickly. Upon receiving the car, Conor spent an hour reviewing all the technology components to make sure we understood the capabilities of the technology package we purchased. Conor has followed up with us to insure that we continue to be satisfied. More
Outstanding Experience I just purchased a new VW Passat from Colonial in August. Out of the dozen new cars I have purchased over the years, I can honestly say the experience I just purchased a new VW Passat from Colonial in August. Out of the dozen new cars I have purchased over the years, I can honestly say the experience with Colonial was the best. Rebecca from the internet sales department was able to locate the exact model I was looking for at the best price. Pierre then took over the effort and did an outstanding job finalizing the sale and coordinating delivery. Jay from the Bus Ops department was also extremely helpful in evaluating options from financing to extended service. One of the easiest car purchases we have ever made. Thanks for the great experience. David More
The best salesman I've dealt with. This is by far the best and most friendly dealership I have ever been to. Everyone was very accommodating and really worked with me to get me the bes This is by far the best and most friendly dealership I have ever been to. Everyone was very accommodating and really worked with me to get me the best deal possible. I was looking for a new car to lease and spoke with at least 8 other dealerships, but what sold me with Colonial was the way I was treated. Gina was my first point of contact and was incredible friendly. She took the time to understand the car I was looking for and accommodating my budget. She spent the time to make me feel like I was her only priority, even though they are always incredibly busy. I came into the dealership that same day and met with Pierre who, in my opinion, is one of the best salesman I've dealt with. Incredibly friendly and made my family and I feel very welcomed. He worked with me to give me the best deal possible in the area and constantly followed up to make sure I was still happy with my lease. After meeting with Pierre, I sat with Kathryn who finalized the lease for me. She was very easy to talk to and again, very pleasant to be around. Needless to say, if you are in the market for a new car, used car, or lease, this is the place to come hands down. I walked away with a 2016 Volkswagen Jetta 1.4T and am incredibly happy that I chose Colonial Volkswagen, they will definitely have my business again in the future. More
Good Experience at Colonial I bought a car with Colonial in July. I was looking for a specific model and trim level and was shopping around with various dealers in a 150 mile rad I bought a car with Colonial in July. I was looking for a specific model and trim level and was shopping around with various dealers in a 150 mile radius. Colonial stepped up and gave me a good price and sourced a car from Pennsylvania that was 90% of what I was looking for. I had my eyes set on a rare Limited Edition, and the only attribute I couldn't get was the interior color. I love the car and I'm happy with the purchase. Colonial is clean and airy inside. There's a large waiting area and vending machines, as well as a cell phone charging station. This dealership has good amenities and it's a comfy place if you have to wait for a ride, or you're hanging out while your oil is changed, or if you're waiting for paperwork to process (which doesn't take very long anyway). Nathan Lepkham, my salesman, was the best part of the Colonial experience. He's laid-back, easy to talk to, and seems to connect well with his customers. He went above and beyond and came in on his day off to make sure everything went smoothly when I signed the paperwork. He even offered to give me a ride home, which would have been a 2-hour round trip for him on his day off after spending a couple of hours at the dealership with me. What a guy. Overall, Colonial did a nice job and were pretty straightforward. Everyone was very kind and welcoming. Aside from a few miscommunications in the process with another member of the sales staff, they gave me a good experience and I would recommend Colonial to my friends. Without those miscommunications, they'd get 5 stars. More