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Colonial Volkswagen of Westborough
Westborough, MA
2,869 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,869 reviews
September 20, 2016
VW Golf I came in with a pretty specific idea of what I wanted - lightly used VW Golf. Pierre helped me find exactly what I was looking for. He was quite tran I came in with a pretty specific idea of what I wanted - lightly used VW Golf. Pierre helped me find exactly what I was looking for. He was quite transparent, patient, and informative. After I bought the car, the registration and financing process went smoothly. I had a great experience. More
by gbass
Employees Worked With
September 12, 2016
Jetta Sport I had a very positive experience working with Pierre on my recent VW purchase. Pierre was knowledgeable, friendly and extremely professional. He liste I had a very positive experience working with Pierre on my recent VW purchase. Pierre was knowledgeable, friendly and extremely professional. He listened to my requests and located options that were in line with what I was looking for, not what he wanted to sell. Everyone was extremely nice, making the whole process stress free. I love my new VW and recommend you contact Piere for your future car purchases. More
by Jetta sport
September 10, 2016
Used 2012 Mazda 3 I came in to check out a used 2012 Mazda 3 hatchback 6-speed in a nice shade of blue. It was my first choice to start off a potential long weekend of I came in to check out a used 2012 Mazda 3 hatchback 6-speed in a nice shade of blue. It was my first choice to start off a potential long weekend of car shopping. Connor was very informative and provided a casual test drive experience, not pushing to talk price right away. After further discussion and reviewing the CarFax report, Jay joined in the conversation to negotiate price. They were reasonable and we were able to reach an agreement after some back and forth, which saved me from having to go to other dealers that day. Be an educated buyer and know what you want and you'll have a great experience! More
by gonzoinsixtyseconds
Employees Worked With
Connor Bayliss, Jay Nicosia
September 07, 2016
nice salesman I really enjoyed my salesman Jason Garrett. He was really straightforward and did not engage in any game playing. I appreciated that. I felt he hel I really enjoyed my salesman Jason Garrett. He was really straightforward and did not engage in any game playing. I appreciated that. I felt he helped me get a good deal. More
by catink
Employees Worked With
Jason Garrett
August 31, 2016
Quick and easy Just bought a new 2016 Jetta Sport from Pierre Saliba at Colonial VW of Westborough. I responded to a TrueCar price quote ($15,029!) for any in-stock Just bought a new 2016 Jetta Sport from Pierre Saliba at Colonial VW of Westborough. I responded to a TrueCar price quote ($15,029!) for any in-stock Jetta Sport car, but by the time I got there the one on the lot had been sold. Colonial honored the advertised price anyway and got me exactly the car I wanted from another dealership at a ridiculously low price, almost $6,000 off MSRP. I couldn't be happier with the service I received and would gladly recommend Colonial to anyone looking for a new VW! More
by sethkc87
August 31, 2016
BEST EXPERIENCE! I had a GREAT experience when buying my car! Stephen helped me find my dream car. Stephen was very kind and helpful. He made the process easy, fun and I had a GREAT experience when buying my car! Stephen helped me find my dream car. Stephen was very kind and helpful. He made the process easy, fun and fast. I recommend this dealership to all my friends and family. Stephen was very excited, easy to talk to and helped me find the perfect car! More
by Alexisdylewicz786
Employees Worked With
Stephen Sanchez
August 31, 2016
FOUND THE BEST DEAL! Thank you Stephen I'd been searching for a vehicle for the past 6 months now, and I could not find the price and payment I was looking for. Gratefully when I stopped in I'd been searching for a vehicle for the past 6 months now, and I could not find the price and payment I was looking for. Gratefully when I stopped in to Volkswagen Stephen was very polite, asked all the right questions, showed me the best options that fit what I was looking for. I was super impressed, thank you so much Stephen! HIGHLY RECOMMEND. More
by Ed32
Employees Worked With
Stephen Sanchez
August 31, 2016
Stephen Sanchez I recently bought a VW Tiguan with at Colonial VW Westborough with the undivided assistance of Stephen Sanchez. The crew was amazing to work with, and I recently bought a VW Tiguan with at Colonial VW Westborough with the undivided assistance of Stephen Sanchez. The crew was amazing to work with, and Stephen in particular made my experience positive and I would highly recommend buying a car from him. Very polite and trustworthy! It was truly a Pleasure buying my car from them, and I am extremely satisfied with my new Tiguan. I got it for a great price and it is in excellent condition! I will be definitely be back. More
by Michellew
Employees Worked With
Colonial VW, Stephen Sanchez
August 31, 2016
Stephan is phat! I will work with him again. It was great working with Stephen and him helping me out through buying a VW Passat. I will try to be back for the Tourag next year. He talked me thro It was great working with Stephen and him helping me out through buying a VW Passat. I will try to be back for the Tourag next year. He talked me through financing and leasing process on my TrueCar certificate and I appreciate the choices offered to me More
by Damon Hill
Employees Worked With
Stephen Sanchez
August 31, 2016
Great experience! Stephan was great! I just bought a 2017 VW Jetta and found the entire process to be seamless. He was able to get me the price that I wanted for my n Stephan was great! I just bought a 2017 VW Jetta and found the entire process to be seamless. He was able to get me the price that I wanted for my new car as well as answer any questions that I had. I would recommend him, and Colonial VW, to anyone looking for a new VW! More
by Danielle DiSisto
Employees Worked With
Stephen Sanchez
