Colonial Volkswagen of Medford - Service Center

Rusty from Service was very helpful and great to work with! I had forgot to bring a coupon for my service appointment, and when I called back the next day, although he couldn't retroactively apply the co with! I had forgot to bring a coupon for my service appointment, and when I called back the next day, although he couldn't retroactively apply the coupon, he made sure to include the coupon as a credit statement for my next service appointment. More

Very professional, pleasing to work with. Cause of issue (water stain on headliner) was not identified but dealer did perform testing which was described to me in detail. (water stain on headliner) was not identified but dealer did perform testing which was described to me in detail. More

Great efficient staff! I go for service they are very helpful polite and accommodating . Service has been timely and fixed right! Thank you so very much helpful polite and accommodating . Service has been timely and fixed right! Thank you so very much More

This dealership is the best! Rusty in the service department was super nice and helpful. He fit my car in before Thanksgiving and stayed in communication throughout the whole repair. Every time I go department was super nice and helpful. He fit my car in before Thanksgiving and stayed in communication throughout the whole repair. Every time I go there I have a wonderful experience. I’ve been to my fair share of VW dealership and this one tops them all! More

Excellent service department! All employees are prompt, courteous and capable. Waiting for my car was comfortable and felt safe. All in all a great experience. courteous and capable. Waiting for my car was comfortable and felt safe. All in all a great experience. More

The service team went out of their way to accommodate me. I arrived late for my apt. and they still got my car serviced on time. Thanks so much! I arrived late for my apt. and they still got my car serviced on time. Thanks so much! More

As always, Rusty was responsive, easy to work with, and helpful. We really like working with service and front office at Colonial Volkswagen of Medford. helpful. We really like working with service and front office at Colonial Volkswagen of Medford. More

I purchased vehicle at Colonial Medford and have had it serviced there since I bought it. I feel fairly comfortable with the dealership and the service it provides so far. serviced there since I bought it. I feel fairly comfortable with the dealership and the service it provides so far. More

The service department listened to my problem with vehicle, got it in a timely manner, ordered necessary parts, offered a loner car, and finished repair when promised. Also, followed up in tire pressu vehicle, got it in a timely manner, ordered necessary parts, offered a loner car, and finished repair when promised. Also, followed up in tire pressure without asking and repaired. Very satisfied! More

Quicks and correct service. Dan got my car in and out of the shop extremely quickly and the work was performed correctly the first visit the shop extremely quickly and the work was performed correctly the first visit More