Colonial Volkswagen of Medford - Service Center

They are hands on when dealing with you right from scheduling an appointment to the service of the vehicle. from scheduling an appointment to the service of the vehicle. More

Excellent very fast service! They are very kind and really considerate of our time. I come back to this dealership every year! They are very kind and really considerate of our time. I come back to this dealership every year! More

I have always had great service with Dan Swartz, the service advisor at Colonial VW of Medford. Always there to help, informative and timely. service advisor at Colonial VW of Medford. Always there to help, informative and timely. More

The people in customer service and in the parts area were very attentive, however my vehicle was in need of other services which would be easily detected in a brief inspection or with a simple diagnosis but very attentive, however my vehicle was in need of other services which would be easily detected in a brief inspection or with a simple diagnosis but nothing was checked or offered not even cleaning courtesy was performed More

I recently had my 2015 Passat serviced at Colonial Volkswagen. I had the pleasure of working with Tom Bowes for this service. When an unanticipated circumstance resulted in a delay for service, Tom Volkswagen. I had the pleasure of working with Tom Bowes for this service. When an unanticipated circumstance resulted in a delay for service, Tom immediately offered a courtesy car so I wouldn’t be inconvenienced by the delay. Thank you, Tom for your kind consideration. This dealership consistently offers great customer service. More

Kiira the service manger made the process of getting new tires and fixing the alignment so easy and less stressful. She goes above and beyond and is very helpful. I really appreciate it! tires and fixing the alignment so easy and less stressful. She goes above and beyond and is very helpful. I really appreciate it! More

Work fast and use the text for notification. Great idea use the contactless way for the customer Great idea use the contactless way for the customer More

Good service was concise and able to repair my vehicle in one day I would go back to this shop one day I would go back to this shop More

I am happy with the VW service special when Frank da Silva is in charge. He knows what he is doing and always make sure customers are comfortable and make sure the service time are fit with my work sc Silva is in charge. He knows what he is doing and always make sure customers are comfortable and make sure the service time are fit with my work schedule. More

Friendly, attentive, and fast service! Kiiara helped me when I came in to service my car, and made sure to keep me informed of any other services my car needed. The service was also done q Kiiara helped me when I came in to service my car, and made sure to keep me informed of any other services my car needed. The service was also done quickly. More