Colonial Volkswagen of Medford - Service Center

We have purchased at least five autos from this dealership, and the two current vehicles we have are a 2016 Passat and a 2017 Jetta GLI. All of these vehicles have been serviced, and repaired, at dealership, and the two current vehicles we have are a 2016 Passat and a 2017 Jetta GLI. All of these vehicles have been serviced, and repaired, at the old and new locations in Medford. The people at this dealership have been friendly, competent, and professional. The building is clean and comfortable. Based on information on my computer, our experience dates as far back as 2012. More

Dealership service is fast and organized, they get you in and out fast and have fantastic service reps. and out fast and have fantastic service reps. More

Service was great per usual. Have worked with Frank a number of times on multiple vehicles. He is always a pleasure to work with. Have worked with Frank a number of times on multiple vehicles. He is always a pleasure to work with. More

I am a 9 year customer of Colonial and they have taken great care of my vehicle . great care of my vehicle . More

The service was great! Kiiara was a pleasure to work with as well! She kept me up to date and made sure I knew what was going on with my car and when I could pick it up and Kiiara was a pleasure to work with as well! She kept me up to date and made sure I knew what was going on with my car and when I could pick it up and such. She also was great with small talk. More

Every visit I've made to Colonial has been great. They are always up front, honest and helpful. The Sales Department was great when I purchased my vehicle and the Service and Parts Departments have They are always up front, honest and helpful. The Sales Department was great when I purchased my vehicle and the Service and Parts Departments have been great ever since. More

Clean, courteous, and very professional. Easy to schedule online and addressed all my concerns in a timely fashion. Easy to schedule online and addressed all my concerns in a timely fashion. More

Every one in this dealer is doing very good job, let me feel so comfortable. Thank you all and especially Dan. feel so comfortable. Thank you all and especially Dan. More

NEVER RESPONDED TO MESSAGES, NOT EVEN SERVICE DIRECTOR. LEFT 3 MESSAGES, 1 EMAIL AND 1 VOICEMAIL LEFT 3 MESSAGES, 1 EMAIL AND 1 VOICEMAIL More

Got my car back early faster than I expected and good service very polite people service very polite people More