Colonial Volkswagen of Medford - Service Center

Great, quick service. Provided a loaner which was a must have. Would use their service again. Provided a loaner which was a must have. Would use their service again. More

Frank DaSilva is the best service person I've ever worked with. He doesn't do any repairs without giving me a price. A pleasure to work with. Very trustworthy. with. He doesn't do any repairs without giving me a price. A pleasure to work with. Very trustworthy. More

Everyone here was so helpful. This is my second car purchase from here. I would never go anywhere else This is my second car purchase from here. I would never go anywhere else More

The service was quick and good. but you need some documentation on your first visit. but you need some documentation on your first visit. More

The location is easy to get to. The Service Department is friendly and very accommodating. The time my vehicle is in the shop is minimal. All equaling a satisfied customer! The Service Department is friendly and very accommodating. The time my vehicle is in the shop is minimal. All equaling a satisfied customer! More

I've purchased three VWs from this dealer. I've been happy with their service. I've been happy with their service. More

Frank was excellent with customer check engine light service appointment fast service video of my diagnostic were a great feature and repair was performed by mechanic service appointment fast service video of my diagnostic were a great feature and repair was performed by mechanic More

Frank was great, easy process. Space for me to work while my vehicle was serviced and Frank did not try and oversell, but shared feedback from service. Space for me to work while my vehicle was serviced and Frank did not try and oversell, but shared feedback from service. More

My experience with the service advisor Frank DaSilva was exceptional: He was accessible, attentive and very helpful in explaining in services needed done on my Jetta, as well as arranging drop of and pick u exceptional: He was accessible, attentive and very helpful in explaining in services needed done on my Jetta, as well as arranging drop of and pick up. The missing star in my review is due to the categorical dismissal of a query by another service advisor: When asked why CarPlay was no longer working, she insisted that I go to BestBuy to get a "real" cord. Upon my insistence that the problem was beyond the cord, she enlisted Greg Cohen who was incredibly methodical in narrowing down the problem to the radio's membrane, making the planned diagnostic appointment (and cost) unnecessary. Thanks to staff like Frank and Greg, I trust (and recommend) Colonial Volkswagen. More

The people working at this establishment were friendly knowledgeable and very helpful. My visit was fast and easy. knowledgeable and very helpful. My visit was fast and easy. More