Colonial Volkswagen of Medford - Service Center

Great customer service! Repairs are thorough and prompt. Repair techs communicate regularly and scheduling is transparent and hassle free. Repairs are thorough and prompt. Repair techs communicate regularly and scheduling is transparent and hassle free. More

Excellent service department. They never try to sell you on unnecssary repairs. Communication throughout the process is also outstanding. I would highly recommend this dealersh They never try to sell you on unnecssary repairs. Communication throughout the process is also outstanding. I would highly recommend this dealership and the service department to any VW owners. More

Frank and his associates made the brain transplant on my ID4 a seamless process with no aggravation. And the software upgrades are great! ID4 a seamless process with no aggravation. And the software upgrades are great! More

I'm very glad for the service from the colonial Volkswagen gave to my car Volkswagen gave to my car More

Always receive the highest level of customer service - everyone is very professional and courteous from the moment you walk in the door. everyone is very professional and courteous from the moment you walk in the door. More

Great service - car took a little bit longer tgat I was told but wasn’t a big deal. Was told 2 hours and ended up not hearing until a little over 3 hours. Also thought inside of car was going to be vacuume told but wasn’t a big deal. Was told 2 hours and ended up not hearing until a little over 3 hours. Also thought inside of car was going to be vacuumed but it was not. Other than that everything went great and staff was very friendly and helpful. More

My car was serviced quickly and the staff were friendly . I was in out in about a hour. I was in out in about a hour. More

Jason and greg made my lease as easy as can be, in and out perfection ! out perfection ! More

Was great, very informative, price was ok, agent was very nice and friendly, kept me informed every time on how my car was being serviced nice and friendly, kept me informed every time on how my car was being serviced More

Dan was really helpful and tried to get the highest discount he could for me when my extended warranty did not cover a claim. discount he could for me when my extended warranty did not cover a claim. More