Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Colonial Volkswagen of Medford - Service Center
Medford, MA
806 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
806 Reviews of Colonial Volkswagen of Medford - Service Center
Sort by
August 20, 2023
Service tried to help with the warranty issue as best he could but to no avail it did not work out. The ended up purchasing a. New vehicle. But best service I have had while I owned my vw could but to no avail it did not work out. The ended up purchasing a. New vehicle. But best service I have had while I owned my vw More
by msousa88
Verified CustomerEmployees Worked With
Frank de silva
August 13, 2023
Decided to get my car serviced at this location even though there's one closer to Newton, MA because of inconsistent service quality. So far Colonial VW found the issues and balanced the tires perfectly though there's one closer to Newton, MA because of inconsistent service quality. So far Colonial VW found the issues and balanced the tires perfectly. Thank you. More
by RANICKNG1
Employees Worked With
Other Employees :
Tom Vos - thanks for allowing me to pick up the car after service center hours
August 12, 2023
Work done quickly and we’ll. No issues at all Would recommend colonial to anyone No issues at all Would recommend colonial to anyone More
by waynechadbourne1
August 10, 2023
Dan always accommodates my needs. He always explains what work needs to be done in a timely manner. The loaner vehicles provided are all new models and are presented clean when provid He always explains what work needs to be done in a timely manner. The loaner vehicles provided are all new models and are presented clean when provided to me. All in all, just a great dealer to deal with for any service work needed. More
by JCONROY0
August 05, 2023
Great dealership. Service was awesome. Chris was helpful when it seemed my appointment was not last Monday. Service was awesome. Chris was helpful when it seemed my appointment was not last Monday. More
by ALARSENMRC
August 04, 2023
A bit expensive for an oil change. .they had a coupon on their site but didn't mention it..also entered my mileage wrong on the paperwork.. .they had a coupon on their site but didn't mention it..also entered my mileage wrong on the paperwork.. More
by JMURPH648
Employees Worked With
July 27, 2023
Dan was wonderful and my car looks great . I drove to Newport Tuesday am and back to Winchester last night and today drove up to Newburyport and Victor was fine( that is what I call my VW) I drove to Newport Tuesday am and back to Winchester last night and today drove up to Newburyport and Victor was fine( that is what I call my VW) More
by SDMALLOY14
Employees Worked With
I didn’t meet with anyone except Dan in Service dept
July 26, 2023
The recent service on replacing an alternator and providing transportation was beyond expectation. The people I worked with were responsive, very helpful and supportive. providing transportation was beyond expectation. The people I worked with were responsive, very helpful and supportive. More
by ED54
July 15, 2023
Great experience, quick turn around on the service, friendly and professional staff. Thank you so much friendly and professional staff. Thank you so much More
by mkenney
Employees Worked With
July 07, 2023
Great process from start to finish - no problems along the way and gotr my new car very quickly the way and gotr my new car very quickly More
by timferr
