Colonial Volkswagen of Medford - Service Center

Everything was fine except the just under two hours it took to get an oil change that I had an appointment for and showed up early for. Two hours is unacceptable, especially with an appointment. took to get an oil change that I had an appointment for and showed up early for. Two hours is unacceptable, especially with an appointment. More

I had this thumping in my rear tire, I thought, which turned out to be the brakes. I knew the thumping was not right but the car has only 18000 miles. But as a safety issue I had them replaced. Now I fee turned out to be the brakes. I knew the thumping was not right but the car has only 18000 miles. But as a safety issue I had them replaced. Now I feel more secure in the car. Chris was very professional and succinct. I now should be all set till my next year check up. All is well that end's well. More

Stopped in to the service department with a minor tire pressure issue which was courteously & promptly attended to. pressure issue which was courteously & promptly attended to. More

Excellent service as always. Al was thorough and a pleasure to deal with. They fit me in on short notice, made some quick repairs, outfitted my vehicle with new tires and turned Al was thorough and a pleasure to deal with. They fit me in on short notice, made some quick repairs, outfitted my vehicle with new tires and turned it around quickly with impeccable attention to detail. I highly recommend Colonial any chance I get. More

It's a very good station Medford Colonial Volkswagen. And excellent craftsmen Fast and quality service And excellent craftsmen Fast and quality service More

Excellent service, communication and follow up. Dan was very thorough and coordinated the work efficiently and effectively. Recommended this VW to a colleague because of my continued satisfaction Dan was very thorough and coordinated the work efficiently and effectively. Recommended this VW to a colleague because of my continued satisfaction and quality of service More

From the moment I arrived, the staff greeted me warmly without being pushy. Steven- the salesperson took the time to show me different features, even letting me take a test drive. I appreciated how pat without being pushy. Steven- the salesperson took the time to show me different features, even letting me take a test drive. I appreciated how patient he was, answering all my questions thoroughly. The atmosphere felt relaxed, and I never felt rushed. In the end, I drove away not only with a new car but also with a positive impression of the dealership, feeling valued as a customer. More

Colonial Volkswagen of Medford had exceptional customer service and fit me in extremely quickly even though I didn’t have an appointment. service and fit me in extremely quickly even though I didn’t have an appointment. More

Your computer survey is not user-friendly. I refer to the password problem. This is the fourth time I have had to write a review. I am very happy with my four new tires - it was a special, t I refer to the password problem. This is the fourth time I have had to write a review. I am very happy with my four new tires - it was a special, three tires at cost and the fourth for $1. The car drives very nicely and the tires look wonderful. My overall experience was excellent. Everyone I dealt with was courteous, helpful, and I didn't have to wait at all. It really was a pleasurable experience. More

Dan was excellent, great service and communication and very fast. Really appreciate him taking care of me. very fast. Really appreciate him taking care of me. More